BoldDesk
Growing Teams (Upto 100 agents) — default
-
Highlights
Number of Agents
-
5
Included -
Highlights
AI Credits
-
500 credits /month
Included
BoldDesk vs Trakdesk
See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.
BoldDesk
USD · US · source: www.bolddesk.com
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Growing Teams (Upto 100 agents) — default
|
USD 124 monthly · USD 99 / month with annual commitment
$99 / month $1,188 billed yearly ≈ $20 / agent |
Seat · per agent | Standalone · Fixed |
Trakdesk
USD · US · source: trakdesk.com
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Starter
|
USD 11.99 monthly · USD 9.99 / month with annual commitment
$11.99/agent monthly or $9.99/agent billed yearly |
Seat · per user per month | Standalone · Fixed |
|
Professional
|
USD 19.99 monthly · USD 16.99 / month with annual commitment
$19.99/agent monthly or $16.99/agent billed yearly |
Seat · per user per month | Standalone · Fixed |
|
Business
Highlighted
|
USD 29.99 monthly · USD 24.99 / month with annual commitment
$29.99/agent monthly or $24.99/agent billed yearly |
Seat · per user per month | Standalone · Fixed |
|
Enterprise
|
USD 49.99 monthly · USD 44.99 / month with annual commitment
$49.99/agent monthly or $44.99/agent billed yearly |
Seat · per user per month | Standalone · Fixed |
What each plan includes
Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.
Trakdesk
Starter
-
Plan card
Email-to-ticket
-
Included
-
Plan card
Custom domain
-
Included
-
Plan card
Time tracking
-
Included
-
Plan card
Satisfaction surveys
-
Included
Professional
-
Plan card
Multiple SLA policies
-
Included
-
Plan card
Multiple ticket forms
-
Included
-
Plan card
Custom DKIM
-
Included
-
Plan card
Announcements
-
Included
Business
-
Plan card
Portal customization
-
Included
-
Plan card
Advanced reports
-
Included
-
Plan card
Scheduled reports
-
Included
-
Plan card
Ticket scheduler
-
Included
Enterprise
-
Plan card
Enterprise helpdesk
-
Included
-
Plan card
Advanced controls
-
Included
-
Plan card
Enterprise reporting
-
Included
-
Plan card
Priority support
-
Included
How their prices changed
Each dated row shows the public prices observed when that vendor’s pricing page changed.
BoldDesk
-
- Growing Teams (Upto 100 agents) — default: USD 124 monthly · USD 99 / month with annual commitment
Trakdesk
-
- Starter: USD 11.99 monthly · USD 9.99 / month with annual commitment
- Professional: USD 19.99 monthly · USD 16.99 / month with annual commitment
- Business: USD 29.99 monthly · USD 24.99 / month with annual commitment
- Enterprise: USD 49.99 monthly · USD 44.99 / month with annual commitment