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Spiceworks Cloud Help Desk pricing

Hosted IT helpdesk for creating, assigning, tracking, and reporting on support tickets and incidents with collaboration, workflows, checklists, bulk actions, authentication, and vendor assistance.

Region
US
Source currency
USD
Audiences
Individual, Small business, and Mid-market

Plans and public prices

Plan Pricing Charged by Offer type
Core
Free

Free

Flat · per month Standalone · Free
Premium Highlighted
USD 6 monthly · USD 5 / month with annual commitment

$6/seat/month or $5/seat/month billed annually

Unit · per active employee per month Standalone · Fixed

What each plan includes

Feature names follow Spiceworks Cloud Help Desk’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Core

Plan card

Admin and technician seats

1–5

Included
Ticket and incident tracking
Included
Community support
Included

Premium

Plan card

Unlimited seats
Included
Tasklists and bulk actions
Included
Customizable reporting and ad-free experience
Included

How pricing changed

We check this pricing page weekly and record the changes we observe. An older date can simply mean the public page has not changed.

Observed Plans and prices Source wording Source
  • Core: Free
  • Premium: USD 6 monthly · USD 5 / month with annual commitment
  • Free
  • $6/seat/month or $5/seat/month billed annually
Pricing page