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BoldDesk vs Spiceworks Cloud Help Desk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.bolddesk.com

Plan Pricing Charged by Offer type
Growing Teams (Upto 100 agents) — default
USD 124 monthly · USD 99 / month with annual commitment

$99 / month $1,188 billed yearly ≈ $20 / agent

Seat · per agent Standalone · Fixed

Spiceworks Cloud Help Desk

USD · US · source: www.spiceworks.com

Plan Pricing Charged by Offer type
Core
Free

Free

Flat · per month Standalone · Free
Premium Highlighted
USD 6 monthly · USD 5 / month with annual commitment

$6/seat/month or $5/seat/month billed annually

Unit · per active employee per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

BoldDesk

Growing Teams (Upto 100 agents) — default

Highlights

Number of Agents

5

Included

Highlights

AI Credits

500 credits /month

Included

Spiceworks Cloud Help Desk

Core

Plan card

Admin and technician seats

1–5

Included

Plan card

Ticket and incident tracking

Included

Plan card

Community support

Included

Premium

Plan card

Unlimited seats

Included

Plan card

Tasklists and bulk actions

Included

Plan card

Customizable reporting and ad-free experience

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

BoldDesk

  1. Source
    • Growing Teams (Upto 100 agents) — default: USD 124 monthly · USD 99 / month with annual commitment

Spiceworks Cloud Help Desk

  1. Source
    • Core: Free
    • Premium: USD 6 monthly · USD 5 / month with annual commitment