Desku.io vs Spiceworks Cloud Help Desk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Desku.io

See full pricing history

USD · US · source: desku.io

Plan	Pricing	Charged by	Offer type
Free	Free $0	Flat	Standalone · Free
Growth	USD 39 monthly $39 /mo	Flat · /mo	Standalone · Fixed
Advance	USD 79 monthly $79 /mo	Flat · /mo	Standalone · Fixed

Spiceworks Cloud Help Desk

See full pricing history

USD · US · source: www.spiceworks.com

Plan	Pricing	Charged by	Offer type
Core	Free Free	Flat · per month	Standalone · Free
Premium Highlighted	USD 6 monthly · USD 5 / month with annual commitment $6/seat/month or $5/seat/month billed annually	Unit · per active employee per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Desku.io

Free

Highlights For solopreneurs and entrepreneurs. Your first shared Inbox.: Included

Growth

Highlights Includes 6 Agents: Included
Highlights Includes 5,000 Customer Profiles: Included
Highlights 5 Shared Inboxes: Included
Highlights Eva AI: Included
Highlights Unlimited Eva AI with BYOK Bring your own API key: Included
Highlights 1 Chat Widget: Included
Highlights 1 Chat Bot: Included
Highlights Limited Ticket Automation: Included
Highlights Limited Integrations: Included

Advance

Highlights Includes 12 Agents: Included
Highlights Includes 50,000 Customer Profiles: Included
Highlights Unlimited Shared Inboxes: Included
Highlights Eva AI: Included
Highlights Unlimited Eva AI with BYOK Bring your own API key: Included
Highlights Eligible for Copilot Addon: Included
Highlights 2 Chat Widgets: Included
Highlights 2 Chat Bots: Included
Highlights Limited Ticket Automation: Included
Highlights Integrations including Shopify & WooCommerce: Included
Highlights 1 Facebook Page + 1 Instagram Account: Included
Highlights White Label & CNAME: Included

Spiceworks Cloud Help Desk

Core

Plan card Admin and technician seats: 1–5

Included
Plan card Ticket and incident tracking: Included
Plan card Community support: Included

Premium

Plan card Unlimited seats: Included
Plan card Tasklists and bulk actions: Included
Plan card Customizable reporting and ad-free experience: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Desku.io

August 27, 2026 Source
- Free: Free
- Growth: USD 39 monthly
- Advance: USD 79 monthly

Spiceworks Cloud Help Desk

August 27, 2026 Source
- Core: Free
- Premium: USD 6 monthly · USD 5 / month with annual commitment