Starter
Plan card
- Users
-
2–5
Included - Email channels
-
2
Included - Docs sites
-
1
Included
HelpSpace pricing
Hosted team helpdesk combining shared support email channels, ticket collaboration, multilingual documentation sites, task boards, custom fields, AI ticket tools, and single sign-on.
- Region
- US
- Source currency
- USD
- Audiences
- Enterprise, Mid-market, and Small business
Plans and public prices
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Starter
|
USD 12 / month with annual commitment
$12/user/month on annual pricing |
Unit · per user per month on annual billing | Standalone · Fixed |
|
Team
Highlighted
|
USD 20 / month with annual commitment
$20/user/month on annual pricing |
Unit · per user per month on annual billing | Standalone · Fixed |
|
Business
|
USD 40 / month with annual commitment
$40/user/month on annual pricing |
Unit · per user per month on annual billing | Standalone · Fixed |
What each plan includes
Feature names follow HelpSpace’s own pricing page. Check the wording before treating features from different vendors as like-for-like.
Team
Plan card
- Users
-
2–15
Included - Email channels
-
4
Included - Docs sites
-
3
Included
Business
Plan card
- Unlimited users
-
Included
- Email channels
-
10
Included - Single sign-on and AI features
-
Included
How pricing changed
Each date shows when a public price was observed, not when it took effect. Archived captures may reflect the region or currency served at the time, so a currency change is not necessarily a price increase.
| Observed | Plans and prices | Source wording | Source |
|---|---|---|---|
|
|