Standard
Plan card
- Custom domain and SSL
-
Included
- Remove HelpSite branding
-
Included
- AI Assist
-
Included
HelpSite pricing
Flat HelpSite pricing for teams that need public help centers, private internal knowledge bases, sourced AI answers, and analytics.
- Region
- US
- Source currency
- USD
- Audiences
- Small business and Mid-market
Plans and public prices
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Standard
|
USD 14.99 monthly · USD 13.49 / month with annual commitment
StandardAs your business scales$1349$14.99/moBilled annually · $161.89/yrStart free trial250 articles · 5 members · 2 sitesCustom domain and SSLRemove HelpSite brandingAI Assist |
Flat · per year | Standalone · Fixed |
|
Gold
|
USD 49.99 monthly · USD 44.99 / month with annual commitment
Most popularGoldFor growing teams$4499$49.99/moBilled annually · $539.89/yrStart free trial2,500 articles · 50 members · 5 sitesEverything in StandardPrivate/internal KBVersioning and assignmentsAnalytics and search-gap reportsRead-only API access |
Flat · per year | Standalone · Fixed |
|
Plus
|
USD 99.99 monthly · USD 89.99 / month with annual commitment
PlusFor complex businesses$8999$99.99/moBilled annually · $1079.89/yrStart free trial10,000 articles · 250 members · 25 sitesEverything in GoldAI ChatbotCustom roles and permissionsRead and write API accessModel Context Protocol (MCP) |
Flat · per year | Standalone · Fixed |
What each plan includes
Feature names follow HelpSite’s own pricing page. Check the wording before treating features from different vendors as like-for-like.
Gold
Plan card
- Everything in Standard
-
Included
- Private/internal KB
-
Included
- Versioning and assignments
-
Included
- Analytics and search-gap reports
-
Included
- Read-only API access
-
Included
Plus
Plan card
- Everything in Gold
-
Included
- AI Chatbot
-
Included
- Custom roles and permissions
-
Included
- Read and write API access
-
Included
- Model Context Protocol (MCP)
-
Included
How pricing changed
We check this pricing page weekly and record the changes we observe. An older date can simply mean the public page has not changed.
| Observed | Plans and prices | Source wording | Source |
|---|---|---|---|
|
|
Pricing page |