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HelpSite pricing

Flat HelpSite pricing for teams that need public help centers, private internal knowledge bases, sourced AI answers, and analytics.

Region
US
Source currency
USD
Audiences
Mid-market and Small business

Plans and public prices

Canonical pricing source
Plan Pricing Charged by Offer type
Starter
USD 49 monthly · USD 40.83 / month with annual commitment

$ 40 83 $ 49 /mo Billed annually · $490/yr

 Flat · /mo Standalone · Fixed
Pro Highlighted
USD 99 monthly · USD 82.5 / month with annual commitment

$ 82 50 $ 99 /mo Billed annually · $990/yr

 Flat · /mo Standalone · Fixed
Max
USD 199 monthly · USD 165.83 / month with annual commitment

$ 165 83 $ 199 /mo Billed annually · $1,990/yr

 Flat · /mo Standalone · Fixed

What each plan includes

Feature names follow HelpSite’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Starter

Highlights

Unlimited articles

Unlimited

Included
AI KB Generator

50 articles/mo — build categories and articles from your existing sources

Limited
Team members

3

Included
Knowledge bases

2

Included
AI article writer and Ask AI
Included
Custom domain and SSL
Included
Theme customization
Included
Version history and rollback
Included
Public, private, or hybrid knowledge bases
Included
Core analytics
Included
Email support
Included

Pro

Highlights

Unlimited articles

Unlimited

Included
AI KB Generator

250 articles/mo

Limited
Team members

15

Included
Knowledge bases

5

Included
Everything in Starter
Included
AI Chatbot
Included
Remove HelpSite branding
Included
Custom layouts (full HTML/CSS)
Included
Custom redirects
Included
MCP server and API access
Included
Advanced analytics
Included
Priority email support
Included

Max

Highlights

Unlimited articles

Unlimited

Included
AI KB Generator

1,000 articles/mo

Limited
Team members

Unlimited

Included
Knowledge bases

25

Included
Everything in Pro
Included
Custom roles and permissions
Included
Article assignments and review workflows
Included
Priority support
Included

How pricing changed

Each date shows when a public price was observed, not when it took effect. Archived captures may reflect the region or currency served at the time, so a currency change is not necessarily a price increase.

Observed Plans and prices Source wording Source
  • Starter: USD 49 monthly · USD 40.83 / month with annual commitment
  • Pro: USD 99 monthly · USD 82.5 / month with annual commitment
  • Max: USD 199 monthly · USD 165.83 / month with annual commitment
  • $ 40 83 $ 49 /mo Billed annually · $490/yr
  • $ 82 50 $ 99 /mo Billed annually · $990/yr
  • $ 165 83 $ 199 /mo Billed annually · $1,990/yr
Official pricing page
  • Standard: USD 14.99 monthly · USD 13.49 / month with annual commitment
  • Gold: USD 49.99 monthly · USD 44.99 / month with annual commitment
  • Plus: USD 99.99 monthly · USD 89.99 / month with annual commitment
  • $13.49 $14.99 /mo Billed annually · $161.89/yr
  • $44.99 $49.99 /mo Billed annually · $539.89/yr
  • $89.99 $99.99 /mo Billed annually · $1079.89/yr
Official pricing page
  • Standard: USD 14.99 monthly · USD 13.49 / month with annual commitment
  • Gold: USD 49.99 monthly · USD 44.99 / month with annual commitment
  • Plus: USD 99.99 monthly · USD 89.99 / month with annual commitment
  • StandardAs your business scales$1349$14.99/moBilled annually · $161.89/yrStart free trial250 articles · 5 members · 2 sitesCustom domain and SSLRemove HelpSite brandingAI Assist
  • Most popularGoldFor growing teams$4499$49.99/moBilled annually · $539.89/yrStart free trial2,500 articles · 50 members · 5 sitesEverything in StandardPrivate/internal KBVersioning and assignmentsAnalytics and search-gap reportsRead-only API access
  • PlusFor complex businesses$8999$99.99/moBilled annually · $1079.89/yrStart free trial10,000 articles · 250 members · 25 sitesEverything in GoldAI ChatbotCustom roles and permissionsRead and write API accessModel Context Protocol (MCP)
Official pricing page

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