Capture
Recording & transcription
- GDPR compliant recording & transcription on every channel
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video, phone, in-person, field
Included - AI Assistant (summaries, follow-ups)
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Included
- Meeting tags & smart categorization
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Included
- Access rights, retention controls, free viewer seats
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Included
- Watch recordings and transcripts (free viewer seats)
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Included
- EU-hosted transcription in 98 languages
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Included
- Configurable retention & access rights
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Included
AI agents
- Ask AI on a single conversation
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Included
- AI Coach with custom scorecards
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Excluded
- AI CRM Concierge (99% accuracy, approve before push)
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Excluded
- AI Deal Insights & Risk Alerts
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Excluded
- AI Analyst that answers any question across all your sales data
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Excluded
- Reports & Team Analytics Dashboard
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Excluded
Integrations & data
- MCP server, agent connect
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Included
- MCP integration in all your apps
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Included
- Native integrations (Slack, Teams, Zoom, calendars)
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Excluded
- CRM sync (Salesforce, HubSpot, Pipedrive)
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Excluded
Security & compliance
- Single sign-on (SSO)
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Basic
Limited
Rollout & support
- Team size
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Up to 30 licenses
Included - Knowledge base and email support
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Included