Skip to content
pricing_optimizer.sql
Menu

Bigin by Zoho CRM pricing

Customer relationship management software for business teams.

Region
US
Source currency
USD
Audiences
Small business, Mid-market, and Enterprise

Plans and public prices

Canonical pricing source
Plan Pricing Charged by Offer type
Free Highlighted
Free

$0

 Flat Standalone · Free
Express
USD 9 monthly · USD 7 / month with annual commitment

Express US$9 US$7 /user/month/billed yearly Start Free TrialShow FeaturesHide Features Everything in Free Edition + Team Pipelines (3) Convert customer-facing processes into easily trackable pipelines with customizable

 Seat · /user/month/billed Standalone · Fixed
Premier
USD 15 monthly · USD 12 / month with annual commitment

Premier US$15 US$12 /user/month/billed yearly Start Free TrialShow FeaturesHide Features Everything in Express Edition + Team Pipelines (5) Convert customer-facing processes into easily trackable pipelines with

 Seat · /user/month/billed Standalone · Fixed
Bigin 360
USD 21 monthly · USD 18 / month with annual commitment

Powered by AI Bigin 360 US$21 US$18 /user/month/billed yearly Start Free Trial Get A DemoShow FeaturesHide Features Everything in Premier Edition + Team Pipelines (15) Convert customer-facing processes into easily

 Seat · /user/month/billed Standalone · Fixed

What each plan includes

Feature names follow Bigin by Zoho CRM’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Free

Highlights

Single Pipeline Convert any customer-facing process into an easily trackable pipeline with customizable stages.
Included
500 Records Each row of data you enter across Pipelines, Contacts, Activities and Notes are called Records in Bigin.
Included
Contacts, Products & Activities Management Manage contacts, companies, products and activities such as calls, tasks and events.
Included
Automations (3) Create workflows that automatically trigger specific actions instantly.
Included
Built-in Phone Make and receive phone calls, record them, set up automated voice responses, and use call routing—directly in Bigin.
Included
Third-party Phone Integration Connect with 100+ third-party telephony providers from our marketplace
Included
Standard Dashboard - Charts & KPIs Analyze your business performance with built-in charts and KPIs
Included
Developer APIs Highly secure developer APIs that help you connect Bigin to any third-party app of your choice.
Included
Zapier, Zoho Desk, Zoho Campaigns, and Zoho Forms Integration Connect Bigin with popular third party applications
Included
Apps for iOS, iPadOS, Android and macOS Highly rated apps for mobile devices and macOS to manage customer information even while on the go.
Included
Booking and appointment scheduling (1) Build and share your availability through an online page, allowing clients and prospects to book meetings or appointments with you. You can
Included
No-code form for contacts & pipelines Deploy Bigin webforms on your website easily to collect information from your website visitors.
Included

Express

Highlights

Team Pipelines (3) Convert customer-facing processes into easily trackable pipelines with customizable stages. You can purchase add-ons if you need more pipelines.
Included
50,000 Records Each row of data you enter across Pipelines, Contacts, Activities and Notes are called Records in Bigin. You can purchase add-ons if you need to store more records.
Included
Email & WhatsApp Business Integration Connect Bigin with Email clients such as Outlook, Gmail, Zoho Mail and streamline customer interactions on WhatsApp.
Included
Automations (30) Create workflows that automatically trigger specific actions instantly. You can automate more actions by buying add-ons.
Included
Mass emails with email insights Send emails to multiple customers with a single click and use insights to capture the exact status of each email.
Included
Customizable dashboards with charts and KPIs Customize your dashboards according to your needs and analyze your business performance with charts and KPIs.
Included
10 custom fields/module Create custom fields that suit your business needs.
Included
Zoho Books, Zoho Invoice and Zoho Meeting Integration Seamlessly integrate Bigin with other third party apps.
Included
Google Workspace, Microsoft Outlook, Teams, Zoom Meeting, Mailchimp and X integration Easily integrate with Zoho apps and other third-party apps.
Included
Facebook, Instagram, LinkedIn, Tik Tok Leads Ads Integration Streamline incoming leads from ads across popular social media applications with LeadChain topping for Bigin.
Included
Booking and appointment scheduling (1) Build and share your availability through an online page, allowing clients and prospects to book meetings or appointments with you. You can
Included
Streamlined document signing and management with Zoho Sign Get business documents and attachments digitally signed by contacts directly from your Bigin dashboard.
Included

Premier

Highlights

Team Pipelines (5) Convert customer-facing processes into easily trackable pipelines with customizable stages. You can purchase add-ons if you need more pipelines.
Included
100,000 Records Each row of data you enter across Pipelines, Contacts, Activities and Notes are called Records in Bigin. You can purchase add-ons if you need to store more records.
Included
Advanced field types Use additional advanced field types such as Lookup fields, formula fields, and user fields.
Included
Advanced Automation (50) Create advanced workflows that automatically trigger specific actions at specific dates. You can automate more actions by buying add-ons.
Included
Stage Transition Rules Set up rules for moving deals in your pipeline; create checkpoints to ensure deals properly transition between stages.
Included
Global selling with multiple currencies Run operations in more than just your local currency. Bigin takes care of all exchange rates and conversions.
Included
Customizable Dashboards - Target Meter Create new fields and establish connections between records within different modules for your own context.
Included
25 custom fields per module Create custom fields that suit your business needs.
Included
Cleanup Duplicates Manage and clean up duplicate records in your CRM more effectively.
Included
Booking and appointment scheduling (1) Build and share your availability through an online page, allowing clients and prospects to book meetings or appointments with you. You can
Included
Data enrichment Enrich contact and company data from various sources, ensuring you have all the vital information about your prospects and customers.
Included
Writing Assistant Helps users draft emails using AI based on context and intent, saving time and improving communication quality.
Included

Bigin 360

Highlights

Team Pipelines (15) Convert customer-facing processes into easily trackable pipelines with customizable stages.
Included
1 Million Records Each row of data you enter across Pipelines, Contacts, Activities and Notes are called Records in Bigin. You can purchase add-ons if you need to store more
Included
Email-In pre-installed with 5 aliases Email-in automatically creates a record in your pipeline whenever you receive any incoming email in your group emails aliases. Manage
Included
Advanced Automation Rules (100) Create advanced workflows that automatically trigger specific actions at specific dates.
Included
File Cabinet pre-installed with 5 GB storage Create unique links to collect, manage and store files from customers with ease.
Included
50 custom fields/module Create custom fields that suit your business needs.
Included
1000 mass mails/day Send up to 1000 mass emails per day per organization. You can also purchase add-ons for sending additional mass emails.
Included
Highest limits for features Bigin 360 will offer the highest out of the box limits for all our features. Certain feature limits can be further extended through add-ons.
Included
Booking and appointment scheduling (100) Build and share your availability through an online page, allowing clients and prospects to book meetings or appointments with you.
Included
3000 AI credits/month Additional AI credits can be purchased if needed. Credit consumption varies based on the AI feature used and the complexity of the request, so usage cannot
Included

How pricing changed

We check this pricing page weekly and record the changes we observe. An older date can simply mean the public page has not changed.

Observed Plans and prices Source wording Source
  • Free: Free
  • Express: USD 9 monthly · USD 7 / month with annual commitment
  • Premier: USD 15 monthly · USD 12 / month with annual commitment
  • Bigin 360: USD 21 monthly · USD 18 / month with annual commitment
  • $0
  • Express US$9 US$7 /user/month/billed yearly Start Free TrialShow FeaturesHide Features Everything in Free Edition + Team Pipelines (3) Convert customer-facing processes into easily trackable pipelines with customizable
  • Premier US$15 US$12 /user/month/billed yearly Start Free TrialShow FeaturesHide Features Everything in Express Edition + Team Pipelines (5) Convert customer-facing processes into easily trackable pipelines with
  • Powered by AI Bigin 360 US$21 US$18 /user/month/billed yearly Start Free Trial Get A DemoShow FeaturesHide Features Everything in Premier Edition + Team Pipelines (15) Convert customer-facing processes into easily
 Pricing page

Compare with alternatives