See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.
USD · US · source: www.thena.ai
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Starter — Billed annually
|
USD 29 monthly · USD 29 / month with annual commitment
Billed annually $29 /user/month |
Seat · user/month | Standalone · Fixed |
USD · US · source: www.useresponse.com
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Enterprise Cloud Support Suite — Cloud
|
USD 59 monthly · USD 49 / month with annual commitment
$59 per support agent per month on monthly billing; $49 per support agent per month on annual billing |
Seat · per support agent per month; monthly or annually | Standalone · Fixed |
|
On Premise Support Solution — Self-hosted
|
USD 120 / month with annual commitment
$120 per agent per month, paid only annually; starting from 5 agents; $500/year per extra agent |
Seat · per support agent per month; paid only annually; minimum 5 agents | Standalone · Fixed |
Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.
Highlights
User seats
Up to 5
Highlights
Tickets per month
Up to 1,000
Highlights
Channels
Slack & email
Highlights
AI Features
AI ticket detection, AI ticket summaries, AI tagging, AI assistant
Official pricing payload
Minimum support agents
2
Plan card
Feedback System
Plan card
Help Desk and Live Chat
Plan card
Knowledge Base Software
Pricing FAQ
Requests, messages and end users
Unlimited
Pricing FAQ
Free trial
14 days; no credit card required
Plan card
Minimum support agents
5
Plan card
Installed on your server
Plan card
Open code
100%
Plan card
Hassle Free Updates
Plan card
Additional support agents
$500 per year per extra agent
Pricing FAQ
Requests, messages and end users
Unlimited
Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.