Customer-support suite that combines help-desk ticketing, live chat and messengers, customer feedback, a knowledge base, automations and support analytics in cloud or self-hosted deployments.
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Enterprise Cloud Support Suite — Cloud
|
USD 59 monthly · USD 49 / month with annual commitment
$59 per support agent per month on monthly billing; $49 per support agent per month on annual billing |
Seat · per support agent per month; monthly or annually | Standalone · Fixed |
|
On Premise Support Solution — Self-hosted
|
USD 120 / month with annual commitment
$120 per agent per month, paid only annually; starting from 5 agents; $500/year per extra agent |
Seat · per support agent per month; paid only annually; minimum 5 agents | Standalone · Fixed |
Feature names follow UseResponse’s own pricing page. Check the wording before treating features from different vendors as like-for-like.
2
Unlimited
14 days; no credit card required
5
100%
$500 per year per extra agent
Unlimited
Each date shows when a public price was observed, not when it took effect. Archived captures may reflect the region or currency served at the time, so a currency change is not necessarily a price increase.
| Observed | Plans and prices | Source wording | Source |
|---|---|---|---|
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