ProProfs Knowledge Base vs Trails

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

ProProfs Knowledge Base

See full pricing history

USD · US · source: www.proprofskb.com

Plan	Pricing	Charged by	Offer type
Free	Free FREE PLAN $0.00 25 pages/forever free Got 25+ Pages ? View Business Plan	Flat · per month	Standalone · Free
Essentials	USD 49 monthly Essentials For solo authors building an AI-powered help center- fast $49 per author/month $588 billed annually per month Buy Now Try Now \| authors building an AI-powered help center- fast $49 per author/month $588 billed annually per month Buy Now Try Now \| Essentials For small teams building a private wiki or SOP docs $0.99 per user/month $11.88 billed annually per month Buy Now Try Now (Min 50 users) \| small teams building a private wiki or SOP docs $0.99 per user/month $11.88 billed annually	Flat · per month	Standalone · Fixed
Business	USD 69 monthly iness For teams managing multiple knowledge bases with AI & workflows $69 per author/month $828 billed annually per month Buy Now Try Now \| ing multiple knowledge bases with AI & workflows $69 per author/month $828 billed annually per month Buy Now Try Now \| ss For orgs scaling knowledge across departments with SSO & workflows $1.99 per user/month $23.88 billed annually per month Buy Now Try Now (Min 50 users) \| nowledge across departments with SSO & workflows $1.99 per user/month $23.88 billed	Flat · per month	Standalone · Fixed
Business Complete Elite Highlighted	USD 79 monthly lite For orgs adding AI chatbot, SSO, integrations & priority support $79 per author/month $948 billed annually Cost for Unlimited authors Buy Now Try Now Annual plans only \| AI chatbot, SSO, integrations & priority support $79 per author/month $948 billed annually Cost for Unlimited authors Buy Now Try Now Annual plans only \| e For enterprises adding AI chatbot, LMS, advanced security & support $2.99 per user/month $35.88 billed annually Cost for Unlimited Users Buy Now Try Now (Min 50 users) A	Flat · per year	Standalone · Fixed

Trails

See full pricing history

USD · US · source: trails.so

Plan	Pricing	Charged by	Offer type
Creator	USD 29 monthly $ 29 / mo	Flat · / mo	Standalone · Fixed
Team	USD 49 monthly $ 49 / mo	Flat · / mo	Standalone · Fixed
Enterprise	Contact sales Contact Us	Other	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

ProProfs Knowledge Base

Free

Plan card 25 pages/forever free: Included

Essentials

Plan card For solo authors building an AI-powered help center- fast: Included
Plan card per author/month: Included
Plan card For small teams building a private wiki or SOP docs: Included
Plan card per user/month: Included

Business

Plan card For teams managing multiple knowledge bases with AI & workflows: Included
Plan card per author/month: Included
Plan card For orgs scaling knowledge across departments with SSO & workflows: Included
Plan card per user/month: Included

Business Complete Elite

Plan card For orgs adding AI chatbot, SSO, integrations & priority support: Included
Plan card per author/month: Included
Plan card Annual plans only: Included
Plan card For enterprises adding AI chatbot, LMS, advanced security & support: Included
Plan card per user/month: Included
Plan card (Min 50 users): Included

Trails

Creator

Comes with 1 user: 1

Included
Comes with 20 guides / mo: 20 / mo

Limited
Comes with Private guides: Included
Comes with AI Videos: Included
Comes with Export to PDF and more: Included
Comes with Version history: Included

Team

Comes with 5 users, additional users $10/mo: 5

Included
Comes with Unlimited guides: Unlimited

Included
Comes with Team guides: Included
Comes with Convert video to guide: Included
Comes with Role-based user management: Included
Comes with Custom branding: Included

Enterprise

Comes with SAML SSO: Included
Comes with SOC 2 Compliance: Included
Comes with BAA (HIPAA): Included
Comes with Translations: Included
Comes with Trails Assistant: Included
Comes with Department Workspaces: Included
Comes with Knowledge Bases: Included
Comes with Priority support: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

ProProfs Knowledge Base

August 27, 2026
Official pricing page
- Free: Free
- Essentials: USD 49 monthly
- Business: USD 69 monthly
- Business Complete Elite: USD 79 monthly

Trails

September 21, 2026
Official pricing page
- Creator: USD 29 monthly
- Team: USD 49 monthly
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Creator — default: USD 29 monthly · USD 23.2 / month with annual commitment
- Team — default: USD 49 monthly · USD 39.2 / month with annual commitment