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ProProfs Knowledge Base pricing

AI-powered knowledge base software that reduces 80% of support tickets automatically. Build help centers, internal wikis & user manuals — free plan available.

Region
US
Source currency
USD
Audiences
Enterprise, Individual, Mid-market, and Small business

Plans and public prices

Plan Pricing Charged by Offer type
Free
Free

FREE PLAN $0.00 25 pages/forever free Got 25+ Pages ? View Business Plan

Flat · per month Standalone · Free
Essentials
USD 49 monthly

Essentials For solo authors building an AI-powered help center- fast $49 per author/month $588 billed annually per month Buy Now Try Now | authors building an AI-powered help center- fast $49 per author/month $588 billed annually per month Buy Now Try Now | Essentials For small teams building a private wiki or SOP docs $0.99 per user/month $11.88 billed annually per month Buy Now Try Now (Min 50 users) | small teams building a private wiki or SOP docs $0.99 per user/month $11.88 billed annually

Flat · per month Standalone · Fixed
Business
USD 69 monthly

iness For teams managing multiple knowledge bases with AI & workflows $69 per author/month $828 billed annually per month Buy Now Try Now | ing multiple knowledge bases with AI & workflows $69 per author/month $828 billed annually per month Buy Now Try Now | ss For orgs scaling knowledge across departments with SSO & workflows $1.99 per user/month $23.88 billed annually per month Buy Now Try Now (Min 50 users) | nowledge across departments with SSO & workflows $1.99 per user/month $23.88 billed

Flat · per month Standalone · Fixed
Business Complete Elite Highlighted
USD 79 monthly

lite For orgs adding AI chatbot, SSO, integrations & priority support $79 per author/month $948 billed annually Cost for Unlimited authors Buy Now Try Now Annual plans only | AI chatbot, SSO, integrations & priority support $79 per author/month $948 billed annually Cost for Unlimited authors Buy Now Try Now Annual plans only | e For enterprises adding AI chatbot, LMS, advanced security & support $2.99 per user/month $35.88 billed annually Cost for Unlimited Users Buy Now Try Now (Min 50 users) A

Flat · per year Standalone · Fixed

What each plan includes

Feature names follow ProProfs Knowledge Base’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Free

Plan card

25 pages/forever free
Included

Essentials

Plan card

For solo authors building an AI-powered help center- fast
Included
per author/month
Included
For small teams building a private wiki or SOP docs
Included
per user/month
Included

Business

Plan card

For teams managing multiple knowledge bases with AI & workflows
Included
per author/month
Included
For orgs scaling knowledge across departments with SSO & workflows
Included
per user/month
Included

Business Complete Elite

Plan card

For orgs adding AI chatbot, SSO, integrations & priority support
Included
per author/month
Included
Annual plans only
Included
For enterprises adding AI chatbot, LMS, advanced security & support
Included
per user/month
Included
(Min 50 users)
Included

How pricing changed

Each date shows when a public price was observed, not when it took effect. Archived captures may reflect the region or currency served at the time, so a currency change is not necessarily a price increase.

Observed Plans and prices Source wording Source
  • Free: Free
  • Essentials: USD 49 monthly
  • Business: USD 69 monthly
  • Business Complete Elite: USD 79 monthly
  • FREE PLAN $0.00 25 pages/forever free Got 25+ Pages ? View Business Plan
  • Essentials For solo authors building an AI-powered help center- fast $49 per author/month $588 billed annually per month Buy Now Try Now | authors building an AI-powered help center- fast $49 per author/month $588 billed annually per month Buy Now Try Now | Essentials For small teams building a private wiki or SOP docs $0.99 per user/month $11.88 billed annually per month Buy Now Try Now (Min 50 users) | small teams building a private wiki or SOP docs $0.99 per user/month $11.88 billed annually
  • iness For teams managing multiple knowledge bases with AI & workflows $69 per author/month $828 billed annually per month Buy Now Try Now | ing multiple knowledge bases with AI & workflows $69 per author/month $828 billed annually per month Buy Now Try Now | ss For orgs scaling knowledge across departments with SSO & workflows $1.99 per user/month $23.88 billed annually per month Buy Now Try Now (Min 50 users) | nowledge across departments with SSO & workflows $1.99 per user/month $23.88 billed
  • lite For orgs adding AI chatbot, SSO, integrations & priority support $79 per author/month $948 billed annually Cost for Unlimited authors Buy Now Try Now Annual plans only | AI chatbot, SSO, integrations & priority support $79 per author/month $948 billed annually Cost for Unlimited authors Buy Now Try Now Annual plans only | e For enterprises adding AI chatbot, LMS, advanced security & support $2.99 per user/month $35.88 billed annually Cost for Unlimited Users Buy Now Try Now (Min 50 users) A