Trails is a SaaS platform that enables teams to create polished, AI-enhanced step-by-step guides and training videos from screen recordings or uploaded videos. It automates the creation of annotated screenshots, AI voiceovers, and searchable documentation to streamline onboarding, customer support, and internal training. Features include role-based access, data redaction, integrations with help desks and knowledge bases, and multi-format sharing. It targets teams in customer success, IT, HR, sales enablement, and more, supporting small businesses to enterprises with SOC 2 compliance and SAML SSO.
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Creator — default
|
USD 29 monthly · USD 23.2 / month with annual commitment
$29 / mo |
Flat · $29 / mo | Standalone · Fixed |
|
Team — default
|
USD 49 monthly · USD 39.2 / month with annual commitment
$49 / mo |
Flat · $49 / mo | Standalone · Fixed |
Feature names follow Trails’s own pricing page. Check the wording before treating features from different vendors as like-for-like.
1 user
50 guides / mo
Private and Team guides
Included
Included
Included
5 users, additional users $10/mo
Unlimited guides
Private and Team guides
Included
Included
Included
Included
We check this pricing page weekly and record the changes we observe. An older date can simply mean the public page has not changed.
| Observed | Plans and prices | Source wording | Source |
|---|---|---|---|
|
|
Pricing page |