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Productlane vs Social Intents

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Productlane

See full pricing history

USD · US · source: productlane.com

Plan Pricing Charged by Offer type
Starter
USD 29 monthly

$29 per user/month

 Flat · published subscription Standalone · Fixed
Pro Highlighted
USD 59 monthly

$59 per user/month

 Flat · published subscription Standalone · Fixed
Scale
USD 99 monthly

$99 per user/month

 Flat · published subscription Standalone · Fixed

Social Intents

See full pricing history

USD · US · source: www.socialintents.com

Plan Pricing Charged by Offer type
Starter — annual
USD 39 monthly · USD 39 / month with annual commitment

$39 /month Billed annually ($468/yr)

 Flat · per month Standalone · Fixed
Basic — annual Highlighted
USD 69 monthly · USD 69 / month with annual commitment

$69 /month Billed annually ($828/yr)

 Flat · per month Standalone · Fixed
Pro — annual
USD 99 monthly · USD 99 / month with annual commitment

$99 /month Billed annually ($1,188/yr)

 Flat · per month Standalone · Fixed
Business — annual
USD 199 monthly · USD 199 / month with annual commitment

$199 /month Billed annually ($2,388/yr)

 Flat · per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Productlane

Starter

Official plan card

AI resolutions

25 included

Limited

Official plan card

Shared inbox and live chat

Included

Official plan card

Feature requests

Included

Pro

Official plan card

AI resolutions

50 included

Limited

Official plan card

Shared Slack inbox

Included

Official plan card

Reporting and macros

Included

Scale

Official plan card

AI resolutions

100 included

Limited

Official plan card

Customer support portal

Included

Official plan card

SSO and SLA policies

Included

Social Intents

Starter — annual

Highlights

Chat Widgets

1

Included

Highlights

Domains

1

Included

Highlights

Seats

4

Included

Highlights

Conversations per month

250

Included

Highlights

AI trained URLs

200

Included

Highlights

AI Chatbot Models

ChatGPT, Claude, or Gemini

Included

Highlights

Integrations

Teams, Slack, Google Chat

Included

Highlights

Unified inbox & contacts

Included

Highlights

Conversation analytics

Included

Highlights

Shortcut replies & targeting

Included

Basic — annual

Highlights

Chat Widgets

2

Included

Highlights

Domains

2

Included

Highlights

Seats

Unlimited

Included

Highlights

Conversations per month

1,000

Included

Highlights

AI trained URLs

1,000

Included

Highlights

AI Chatbot Models

ChatGPT, Claude, or Gemini

Included

Highlights

Integrations

Teams, Slack, Google Chat, WhatsApp & SMS (1 number each)

Included

Highlights

Contacts & Companies

Included

Highlights

CSAT & AI topic analytics

Included

Highlights

Outbound campaigns

Included

Highlights

Shortcut replies & targeting

Included

Pro — annual

Highlights

Chat Widgets

5

Included

Highlights

Domains

5

Included

Highlights

Seats

Unlimited

Included

Highlights

Conversations per month

5,000

Included

Highlights

AI trained URLs

5,000

Included

Highlights

AI Chatbot Models

ChatGPT, Claude, or Gemini

Included

Highlights

Integrations

Teams, Slack, Google Chat, WhatsApp & SMS (5 numbers each)

Included

Highlights

Contacts & Companies

Included

Highlights

CSAT & AI topic analytics

Included

Highlights

Outbound campaigns

Included

Highlights

Shortcut replies & targeting

Included

Highlights

CRM & Zapier Integrations

Included

Highlights

Auto chatbot retraining

Included

Highlights

Country allow & block lists

Included

Highlights

White Label

Included

Highlights

Cross-team chat transfers

Included

Highlights

Help desk ticketing

Included

Highlights

Email support channel

Included

Highlights

AI Assist for agents

Included

Highlights

Custom AI actions & escalation routing

Included

Business — annual

Highlights

Chat Widgets

10

Included

Highlights

Domains

10

Included

Highlights

Seats

Unlimited

Included

Highlights

Conversations per month

10,000

Included

Highlights

AI trained URLs

10,000

Included

Highlights

AI Chatbot Models

ChatGPT, Claude, or Gemini

Included

Highlights

Integrations

Teams, Slack, Google Chat, WhatsApp & SMS (10 numbers each)

Included

Highlights

Contacts & Companies

Included

Highlights

CSAT & AI topic analytics

Included

Highlights

Outbound campaigns

Included

Highlights

Shortcut replies & targeting

Included

Highlights

CRM & Zapier Integrations

Included

Highlights

Auto chatbot retraining

Included

Highlights

Country allow & block lists

Included

Highlights

AI intent-based channel routing

Included

Highlights

White Label

Included

Highlights

Cross-team chat transfers

Included

Highlights

Custom chatbots

Included

Highlights

Help desk ticketing

Included

Highlights

Email support channel

Included

Highlights

AI Assist for agents

Included

Highlights

Custom AI actions & escalation routing

Included

Highlights

Real-time auto-translation

Included

Highlights

Priority support

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Productlane

  1. Source
    • Starter: USD 29 monthly
    • Pro: USD 59 monthly
    • Scale: USD 99 monthly

Social Intents

  1. Source
    • Starter — annual: USD 39 monthly · USD 39 / month with annual commitment
    • Basic — annual: USD 69 monthly · USD 69 / month with annual commitment
    • Pro — annual: USD 99 monthly · USD 99 / month with annual commitment
    • Business — annual: USD 199 monthly · USD 199 / month with annual commitment