Starter
Official plan card
- AI resolutions
-
25 included
Limited - Shared inbox and live chat
-
Included
- Feature requests
-
Included
Productlane pricing
Customer support and product-feedback platform combining shared inboxes, live chat, help center, feature requests, feedback portals, roadmaps, and changelogs.
- Region
- US
- Source currency
- USD
- Audiences
- Enterprise, Mid-market, and Small business
Plans and public prices
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Starter
|
USD 29 monthly
$29 per user/month |
Flat · published subscription | Standalone · Fixed |
|
Pro
Highlighted
|
USD 59 monthly
$59 per user/month |
Flat · published subscription | Standalone · Fixed |
|
Scale
|
USD 99 monthly
$99 per user/month |
Flat · published subscription | Standalone · Fixed |
What each plan includes
Feature names follow Productlane’s own pricing page. Check the wording before treating features from different vendors as like-for-like.
Pro
Official plan card
- AI resolutions
-
50 included
Limited - Shared Slack inbox
-
Included
- Reporting and macros
-
Included
Scale
Official plan card
- AI resolutions
-
100 included
Limited - Customer support portal
-
Included
- SSO and SLA policies
-
Included
How pricing changed
Each date shows when a public price was observed, not when it took effect. Archived captures may reflect the region or currency served at the time, so a currency change is not necessarily a price increase.
| Observed | Plans and prices | Source wording | Source |
|---|---|---|---|
|
|