Plain vs Trakdesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Plain

See full pricing history

USD · US · source: www.plain.com

Plan	Pricing	Charged by	Offer type
Foundation — default	USD 35 monthly · USD 35 / month with annual commitment $35/month, billed yearly	Seat · $35 /month 1 seat + $35/additional seats start	Standalone · Fixed

Trakdesk

See full pricing history

USD · US · source: trakdesk.com

Plan	Pricing	Charged by	Offer type
Starter	USD 11.99 monthly · USD 9.99 / month with annual commitment $11.99/agent monthly or $9.99/agent billed yearly	Seat · per user per month	Standalone · Fixed
Professional	USD 19.99 monthly · USD 16.99 / month with annual commitment $19.99/agent monthly or $16.99/agent billed yearly	Seat · per user per month	Standalone · Fixed
Business Highlighted	USD 29.99 monthly · USD 24.99 / month with annual commitment $29.99/agent monthly or $24.99/agent billed yearly	Seat · per user per month	Standalone · Fixed
Enterprise	USD 49.99 monthly · USD 44.99 / month with annual commitment $49.99/agent monthly or $44.99/agent billed yearly	Seat · per user per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Plain

Foundation — default

Highlights User seats: 1 seat + $35/additional seats start

Included
AI features Credits included: 2,000/mo

Included
Highlights Channels: Slack, email, in-app channels

Included
AI features Ari AI agent: included

Included
Highlights Integrations: Linear, Jira integrations

Included
Highlights Help Center, Knowledge Base: included

Included
Highlights Customer cards: included

Included
AI features AI workflows: included

Included
AI features Sidekick AI assistant: included

Included
Highlights Support: Email + chat

Included

Trakdesk

Starter

Plan card Email-to-ticket: Included
Plan card Custom domain: Included
Plan card Time tracking: Included
Plan card Satisfaction surveys: Included

Professional

Plan card Multiple SLA policies: Included
Plan card Multiple ticket forms: Included
Plan card Custom DKIM: Included
Plan card Announcements: Included

Business

Plan card Portal customization: Included
Plan card Advanced reports: Included
Plan card Scheduled reports: Included
Plan card Ticket scheduler: Included

Enterprise

Plan card Enterprise helpdesk: Included
Plan card Advanced controls: Included
Plan card Enterprise reporting: Included
Plan card Priority support: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Plain

August 27, 2026 Source
- Foundation — default: USD 35 monthly · USD 35 / month with annual commitment

Trakdesk

August 27, 2026 Source
- Starter: USD 11.99 monthly · USD 9.99 / month with annual commitment
- Professional: USD 19.99 monthly · USD 16.99 / month with annual commitment
- Business: USD 29.99 monthly · USD 24.99 / month with annual commitment
- Enterprise: USD 49.99 monthly · USD 44.99 / month with annual commitment