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Plain vs SupportBee

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.plain.com

Plan Pricing Charged by Offer type
Foundation — default
USD 35 monthly · USD 35 / month with annual commitment

$35/month, billed yearly

Seat · $35 /month 1 seat + $35/additional seats start Standalone · Fixed

USD · US · source: supportbee.com

Plan Pricing Charged by Offer type
Startup Highlighted
USD 20 monthly · USD 17 / month with annual commitment

$20/seat/month or $17/seat/month billed $204 annually

Seat · per user per month Standalone · Fixed
Enterprise
USD 25 monthly · USD 21 / month with annual commitment

$25/seat/month or $21/seat/month billed $252 annually

Seat · per user per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Plain

Foundation — default

Highlights

User seats

1 seat + $35/additional seats start

Included

AI features

Credits included

2,000/mo

Included

Highlights

Channels

Slack, email, in-app channels

Included

AI features

Ari AI agent

included

Included

Highlights

Integrations

Linear, Jira integrations

Included

Highlights

Help Center, Knowledge Base

included

Included

Highlights

Customer cards

included

Included

AI features

AI workflows

included

Included

AI features

Sidekick AI assistant

included

Included

Highlights

Support

Email + chat

Included

SupportBee

Startup

Plan card

Shared inbox

Included

Plan card

Knowledge base

Included

Plan card

Unlimited tickets

Included

Plan card

API access

Included

Enterprise

Plan card

Enterprise integrations

Included

Plan card

Business hours

Included

Plan card

Customer portal

Included

Plan card

Audit history

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Plain

  1. Source
    • Foundation — default: USD 35 monthly · USD 35 / month with annual commitment

SupportBee

  1. Source
    • Startup: USD 20 monthly · USD 17 / month with annual commitment
    • Enterprise: USD 25 monthly · USD 21 / month with annual commitment