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SupportBee pricing

SupportBee is a hosted customer-support helpdesk with shared inboxes, knowledge bases, team filters, integrations, customer satisfaction, portals, and reporting.

Region
US
Source currency
USD
Audiences
Small business, Mid-market, and Enterprise

Plans and public prices

Plan Pricing Charged by Offer type
Startup Highlighted
USD 20 monthly · USD 17 / month with annual commitment

$20/seat/month or $17/seat/month billed $204 annually

Seat · per user per month Standalone · Fixed
Enterprise
USD 25 monthly · USD 21 / month with annual commitment

$25/seat/month or $21/seat/month billed $252 annually

Seat · per user per month Standalone · Fixed

What each plan includes

Feature names follow SupportBee’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Startup

Plan card

Shared inbox
Included
Knowledge base
Included
Unlimited tickets
Included
API access
Included

Enterprise

Plan card

Enterprise integrations
Included
Business hours
Included
Customer portal
Included
Audit history
Included

How pricing changed

We check this pricing page weekly and record the changes we observe. An older date can simply mean the public page has not changed.

Observed Plans and prices Source wording Source
  • Startup: USD 20 monthly · USD 17 / month with annual commitment
  • Enterprise: USD 25 monthly · USD 21 / month with annual commitment
  • $20/seat/month or $17/seat/month billed $204 annually
  • $25/seat/month or $21/seat/month billed $252 annually
Pricing page