LiveChat vs Spiceworks Cloud Help Desk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

LiveChat

See full pricing history

USD · US · source: www.livechat.com

Plan	Pricing	Charged by	Offer type
Starter	USD 19 monthly $ 19 /mo	Flat · /mo	Standalone · Fixed
Team	USD 49 monthly $ 49 /mo	Flat · /mo	Standalone · Fixed
Enterprise	Contact sales talk to Sales	Other	Standalone · Contact sales

Spiceworks Cloud Help Desk

See full pricing history

USD · US · source: www.spiceworks.com

Plan	Pricing	Charged by	Offer type
Core	Free Free	Flat · per month	Standalone · Free
Premium Highlighted	USD 6 monthly · USD 5 / month with annual commitment $6/seat/month or $5/seat/month billed annually	Unit · per active employee per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

LiveChat

Starter

Highlights Text Intelligence: Included
Highlights Track up to 100 visitors: Included
Highlights 1 recurring campaign: Included
Highlights 60-day chat history: Included
Highlights Basic widget customization: Included
Highlights 24/7/365 Support: Included
Highlights 1 user: Included

Team

Highlights Text Intelligence: Included
Highlights Track up to 400 visitors: Included
Highlights Unlimited campaigns: Included
Highlights Unlimited chat history: Included
Highlights Full widget customization: Included
Highlights Basic reporting: Included
Highlights Unlimited users: Included

Enterprise

Highlights Tell us about yourself and we’ll get back to you shortly.: Included

Spiceworks Cloud Help Desk

Core

Plan card Admin and technician seats: 1–5

Included
Plan card Ticket and incident tracking: Included
Plan card Community support: Included

Premium

Plan card Unlimited seats: Included
Plan card Tasklists and bulk actions: Included
Plan card Customizable reporting and ad-free experience: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

LiveChat

August 27, 2026 Source
- Starter: USD 19 monthly
- Team: USD 49 monthly
- Enterprise: Contact sales

Spiceworks Cloud Help Desk

August 27, 2026 Source
- Core: Free
- Premium: USD 6 monthly · USD 5 / month with annual commitment