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KnowledgeOwl vs Trails

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

KnowledgeOwl

See full pricing history

USD · US · source: www.knowledgeowl.com

Plan Pricing Charged by Offer type
Basic
USD 100 monthly

$100 / month Includes 1 knowledge base and 1 author. Add more as you grow for $25/author, $50/KB

 Flat · Includes 1 knowledge base and 1 author Standalone · Fixed
Pro — OWL'S CHOICE Highlighted
USD 250 monthly

$250 / month Includes 1 knowledge base and 1 author. Add more as you grow for $25/author, $50/KB

 Flat · Includes 1 knowledge base and 1 author Standalone · Fixed
Business
USD 500 monthly

$500 / month Includes 1 knowledge base and 1 author. Add more as you grow for $25/author, $50/KB

 Flat · Includes 1 knowledge base and 1 author Standalone · Fixed
Enterprise
USD 1250 monthly

$1,250 /mo

 Flat · Custom Standalone · Starting at

Trails

See full pricing history

USD · US · source: trails.so

Plan Pricing Charged by Offer type
Creator
USD 29 monthly

$ 29 / mo

 Flat · / mo Standalone · Fixed
Team
USD 49 monthly

$ 49 / mo

 Flat · / mo Standalone · Fixed
Enterprise
Contact sales

Contact Us

 Other Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

KnowledgeOwl

Basic

Basics

Articles

Up to 1,000

Limited

Basics

Authors

1

Limited

Basics

Knowledge bases

1

Limited

Basics

AI credits

100

Limited

Basics

Owl Analytics

45 days of data

Limited

Services

World-class onboarding

Monthly 1:1 call

Included

Pro — OWL'S CHOICE

Basics

Articles

Up to 2,500

Limited

Basics

Authors

1

Limited

Basics

Knowledge bases

1

Limited

Basics

AI credits

500

Limited

Basics

Owl Analytics

90 days of data + reader reports

Limited

Services

World-class onboarding

Bi-weekly 1:1 call

Included

Business

Basics

Articles

Up to 5,000

Limited

Basics

Authors

1

Limited

Basics

Knowledge bases

1

Limited

Basics

AI credits

1,000

Limited

Basics

Owl Analytics

450 days of data + reader reports

Limited

Services

World-class onboarding

Weekly 1:1 call

Included

Services

Guaranteed uptime SLAs

99.5%

Included

Enterprise

Basics

Articles

Custom

Limited

Basics

Authors

Custom

Limited

Basics

Knowledge bases

Custom

Limited

Basics

AI credits

10,000

Limited

Basics

Owl Analytics

Unlimited data + reader reports

Included

Services

Dedicated account management

Included

Services

Custom terms and conditions

Included

Services

Guaranteed uptime SLAs

99.9%

Included

Trails

Creator

Comes with

1 user

1

Included

Comes with

20 guides / mo

20 / mo

Limited

Comes with

Private guides

Included

Comes with

AI Videos

Included

Comes with

Export to PDF and more

Included

Comes with

Version history

Included

Team

Comes with

5 users, additional users $10/mo

5

Included

Comes with

Unlimited guides

Unlimited

Included

Comes with

Team guides

Included

Comes with

Convert video to guide

Included

Comes with

Role-based user management

Included

Comes with

Custom branding

Included

Enterprise

Comes with

SAML SSO

Included

Comes with

SOC 2 Compliance

Included

Comes with

BAA (HIPAA)

Included

Comes with

Translations

Included

Comes with

Trails Assistant

Included

Comes with

Department Workspaces

Included

Comes with

Knowledge Bases

Included

Comes with

Priority support

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

KnowledgeOwl

  1. Official pricing page
    • Basic: USD 100 monthly
    • Pro — OWL'S CHOICE: USD 250 monthly
    • Business: USD 500 monthly
    • Enterprise: USD 1250 monthly
  2. Official pricing page
    • Basic: USD 100 monthly
    • Pro: USD 250 monthly
    • Business: USD 500 monthly

Trails

  1. Official pricing page
    • Creator: USD 29 monthly
    • Team: USD 49 monthly
    • Enterprise: Contact sales
  2. Official pricing page
    • Creator — default: USD 29 monthly · USD 23.2 / month with annual commitment
    • Team — default: USD 49 monthly · USD 39.2 / month with annual commitment