Keeping vs Trakdesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Keeping

See full pricing history

USD · US · source: www.keeping.com

Plan	Pricing	Charged by	Offer type
Essentials	USD 19 monthly · USD 14 / month with annual commitment $19/user/month or $14/user/month annually	Seat · per user or agent	Standalone · Fixed
Advanced	USD 29 monthly · USD 24 / month with annual commitment $29/user/month or $24/user/month annually	Seat · per user or agent	Standalone · Fixed
HIPAA	USD 59 monthly · USD 49 / month with annual commitment $59/user/month or $49/user/month annually	Seat · per user or agent	Standalone · Fixed

Trakdesk

See full pricing history

USD · US · source: trakdesk.com

Plan	Pricing	Charged by	Offer type
Starter	USD 11.99 monthly · USD 9.99 / month with annual commitment $11.99/agent monthly or $9.99/agent billed yearly	Seat · per user per month	Standalone · Fixed
Professional	USD 19.99 monthly · USD 16.99 / month with annual commitment $19.99/agent monthly or $16.99/agent billed yearly	Seat · per user per month	Standalone · Fixed
Business Highlighted	USD 29.99 monthly · USD 24.99 / month with annual commitment $29.99/agent monthly or $24.99/agent billed yearly	Seat · per user per month	Standalone · Fixed
Enterprise	USD 49.99 monthly · USD 44.99 / month with annual commitment $49.99/agent monthly or $44.99/agent billed yearly	Seat · per user per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Keeping

Essentials

Plan card 2 shared mailboxes: Included
Plan card Autoresponder: Included
Plan card Email support: Included

Advanced

Plan card Unlimited shared mailboxes: Included
Plan card Automations: Included
Plan card Integrations: Included
Plan card Custom fields: Included

HIPAA

Plan card SLA uptime guarantee: Included
Plan card Dedicated account manager: Included
Plan card HIPAA compliance: Included
Plan card Executed BAA: Included

Trakdesk

Starter

Plan card Email-to-ticket: Included
Plan card Custom domain: Included
Plan card Time tracking: Included
Plan card Satisfaction surveys: Included

Professional

Plan card Multiple SLA policies: Included
Plan card Multiple ticket forms: Included
Plan card Custom DKIM: Included
Plan card Announcements: Included

Business

Plan card Portal customization: Included
Plan card Advanced reports: Included
Plan card Scheduled reports: Included
Plan card Ticket scheduler: Included

Enterprise

Plan card Enterprise helpdesk: Included
Plan card Advanced controls: Included
Plan card Enterprise reporting: Included
Plan card Priority support: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Keeping

August 27, 2026 Source
- Essentials: USD 19 monthly · USD 14 / month with annual commitment
- Advanced: USD 29 monthly · USD 24 / month with annual commitment
- HIPAA: USD 59 monthly · USD 49 / month with annual commitment

Trakdesk

August 27, 2026 Source
- Starter: USD 11.99 monthly · USD 9.99 / month with annual commitment
- Professional: USD 19.99 monthly · USD 16.99 / month with annual commitment
- Business: USD 29.99 monthly · USD 24.99 / month with annual commitment
- Enterprise: USD 49.99 monthly · USD 44.99 / month with annual commitment