Keeping vs ThriveDesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Keeping

See full pricing history

USD · US · source: www.keeping.com

Plan	Pricing	Charged by	Offer type
Essentials	USD 19 monthly · USD 14 / month with annual commitment $19/user/month or $14/user/month annually	Seat · per user or agent	Standalone · Fixed
Advanced	USD 29 monthly · USD 24 / month with annual commitment $29/user/month or $24/user/month annually	Seat · per user or agent	Standalone · Fixed
HIPAA	USD 59 monthly · USD 49 / month with annual commitment $59/user/month or $49/user/month annually	Seat · per user or agent	Standalone · Fixed

ThriveDesk

See full pricing history

USD · US · source: www.thrivedesk.com

Plan	Pricing	Charged by	Offer type
Starter	USD 49 monthly $49/month	Flat · /month	Standalone · Fixed
Plus✨	USD 99 monthly $99/month	Flat · /month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Keeping

Essentials

Plan card 2 shared mailboxes: Included
Plan card Autoresponder: Included
Plan card Email support: Included

Advanced

Plan card Unlimited shared mailboxes: Included
Plan card Automations: Included
Plan card Integrations: Included
Plan card Custom fields: Included

HIPAA

Plan card SLA uptime guarantee: Included
Plan card Dedicated account manager: Included
Plan card HIPAA compliance: Included
Plan card Executed BAA: Included

ThriveDesk

Starter

Highlights 4 support agent included: Included
Highlights 2 Shared inboxes with email, live chat: Included
Highlights Ticketing system: Included
Highlights 1 Knowledge Base: Included
Highlights Live Chat Assistants: Included
Highlights Internal notes with @mentions: Included
Highlights Tagging: Included
Highlights Basic Automation Rules: Included
Highlights 10 Instant Replies: Included
Highlights AI Assist Beta: Included
Highlights Basic Integrations: Included

Plus✨

Highlights 10 support agent included: Included
Highlights 5 Shared inboxes with email, live chat: Included
Highlights 2 Knowledge base: Included
Highlights Realtime visitor tracking: Included
Highlights Advanced Automation Rules: Included
Highlights Unlimited Instant Replies: Included
Highlights Satisfaction Ratings(CSAT): Included
Highlights API & Webhook: Included
Highlights Advanced Integrations: Included
Highlights WP Portal: Included
Highlights Concierge migration service: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Keeping

August 27, 2026 Source
- Essentials: USD 19 monthly · USD 14 / month with annual commitment
- Advanced: USD 29 monthly · USD 24 / month with annual commitment
- HIPAA: USD 59 monthly · USD 49 / month with annual commitment

ThriveDesk

August 27, 2026 Source
- Starter: USD 49 monthly
- Plus✨: USD 99 monthly