Keeping vs Talkdesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Keeping

See full pricing history

USD · US · source: www.keeping.com

Plan	Pricing	Charged by	Offer type
Essentials	USD 19 monthly · USD 14 / month with annual commitment $19/user/month or $14/user/month annually	Seat · per user or agent	Standalone · Fixed
Advanced	USD 29 monthly · USD 24 / month with annual commitment $29/user/month or $24/user/month annually	Seat · per user or agent	Standalone · Fixed
HIPAA	USD 59 monthly · USD 49 / month with annual commitment $59/user/month or $49/user/month annually	Seat · per user or agent	Standalone · Fixed

Talkdesk

See full pricing history

USD · US · source: www.talkdesk.com

Plan	Pricing	Charged by	Offer type
Digital Essentials	USD 85 monthly $85 USD per user, per month	Seat · per user or agent	Standalone · Fixed
Voice Essentials	USD 105 monthly $105 USD per user, per month	Seat · per user or agent	Standalone · Fixed
Elite	USD 165 monthly $165 USD per user, per month	Seat · per user or agent	Standalone · Fixed
Industry Experience Clouds	USD 225 monthly $225 USD per user, per month	Seat · per user or agent	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Keeping

Essentials

Plan card 2 shared mailboxes: Included
Plan card Autoresponder: Included
Plan card Email support: Included

Advanced

Plan card Unlimited shared mailboxes: Included
Plan card Automations: Included
Plan card Integrations: Included
Plan card Custom fields: Included

HIPAA

Plan card SLA uptime guarantee: Included
Plan card Dedicated account manager: Included
Plan card HIPAA compliance: Included
Plan card Executed BAA: Included

Talkdesk

Digital Essentials

Plan card Email, chat, SMS, and social messaging: Included
Plan card Studio and routing: Included
Plan card API access: Included
Plan card Real-time dashboards: Included

Voice Essentials

Plan card Voice engagement: Included
Plan card Speech recognition: Included
Plan card Voicemail transcription: Included
Plan card Business intelligence: Included

Elite

Plan card Custom reporting: Included
Plan card Screen recording: Included
Plan card Performance management: Included
Plan card Workforce management: Included

Industry Experience Clouds

Plan card Elite capabilities: Included
Plan card Industry-specific configurations: Included
Plan card Financial-services, healthcare, retail, and travel options: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Keeping

August 27, 2026 Source
- Essentials: USD 19 monthly · USD 14 / month with annual commitment
- Advanced: USD 29 monthly · USD 24 / month with annual commitment
- HIPAA: USD 59 monthly · USD 49 / month with annual commitment

Talkdesk

August 27, 2026 Source
- Digital Essentials: USD 85 monthly
- Voice Essentials: USD 105 monthly
- Elite: USD 165 monthly
- Industry Experience Clouds: USD 225 monthly