Keeping vs Supportbench

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Keeping

See full pricing history

USD · US · source: www.keeping.com

Plan	Pricing	Charged by	Offer type
Essentials	USD 19 monthly · USD 14 / month with annual commitment $19/user/month or $14/user/month annually	Seat · per user or agent	Standalone · Fixed
Advanced	USD 29 monthly · USD 24 / month with annual commitment $29/user/month or $24/user/month annually	Seat · per user or agent	Standalone · Fixed
HIPAA	USD 59 monthly · USD 49 / month with annual commitment $59/user/month or $49/user/month annually	Seat · per user or agent	Standalone · Fixed

Supportbench

See full pricing history

USD · US · source: www.supportbench.com

Plan	Pricing	Charged by	Offer type
Professional	USD 40 monthly · USD 32 / month with annual commitment $40/agent/month or $32/agent/month billed annually	Seat · per user per month	Standalone · Fixed
Enterprise Highlighted	USD 125 monthly · USD 100 / month with annual commitment $125/agent/month or $100/agent/month billed annually	Seat · per user per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Keeping

Essentials

Plan card 2 shared mailboxes: Included
Plan card Autoresponder: Included
Plan card Email support: Included

Advanced

Plan card Unlimited shared mailboxes: Included
Plan card Automations: Included
Plan card Integrations: Included
Plan card Custom fields: Included

HIPAA

Plan card SLA uptime guarantee: Included
Plan card Dedicated account manager: Included
Plan card HIPAA compliance: Included
Plan card Executed BAA: Included

Supportbench

Professional

Plan card Email and chat ticketing: Included
Plan card AI search and summaries: Included
Plan card Dynamic SLAs: Included
Plan card Multi-level escalations: Included

Enterprise

Plan card Sandbox environment: Included
Plan card White labeling: Included
Plan card Advanced permissions: Included
Plan card SAML single sign-on: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Keeping

August 27, 2026 Source
- Essentials: USD 19 monthly · USD 14 / month with annual commitment
- Advanced: USD 29 monthly · USD 24 / month with annual commitment
- HIPAA: USD 59 monthly · USD 49 / month with annual commitment

Supportbench

August 27, 2026 Source
- Professional: USD 40 monthly · USD 32 / month with annual commitment
- Enterprise: USD 125 monthly · USD 100 / month with annual commitment