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Keeping vs SupportBee

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.keeping.com

Plan Pricing Charged by Offer type
Essentials
USD 19 monthly · USD 14 / month with annual commitment

$19/user/month or $14/user/month annually

Seat · per user or agent Standalone · Fixed
Advanced
USD 29 monthly · USD 24 / month with annual commitment

$29/user/month or $24/user/month annually

Seat · per user or agent Standalone · Fixed
HIPAA
USD 59 monthly · USD 49 / month with annual commitment

$59/user/month or $49/user/month annually

Seat · per user or agent Standalone · Fixed

USD · US · source: supportbee.com

Plan Pricing Charged by Offer type
Startup Highlighted
USD 20 monthly · USD 17 / month with annual commitment

$20/seat/month or $17/seat/month billed $204 annually

Seat · per user per month Standalone · Fixed
Enterprise
USD 25 monthly · USD 21 / month with annual commitment

$25/seat/month or $21/seat/month billed $252 annually

Seat · per user per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Keeping

Essentials

Plan card

2 shared mailboxes

Included

Plan card

Autoresponder

Included

Plan card

Email support

Included

Advanced

Plan card

Unlimited shared mailboxes

Included

Plan card

Automations

Included

Plan card

Integrations

Included

Plan card

Custom fields

Included

HIPAA

Plan card

SLA uptime guarantee

Included

Plan card

Dedicated account manager

Included

Plan card

HIPAA compliance

Included

Plan card

Executed BAA

Included

SupportBee

Startup

Plan card

Shared inbox

Included

Plan card

Knowledge base

Included

Plan card

Unlimited tickets

Included

Plan card

API access

Included

Enterprise

Plan card

Enterprise integrations

Included

Plan card

Business hours

Included

Plan card

Customer portal

Included

Plan card

Audit history

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Keeping

  1. Source
    • Essentials: USD 19 monthly · USD 14 / month with annual commitment
    • Advanced: USD 29 monthly · USD 24 / month with annual commitment
    • HIPAA: USD 59 monthly · USD 49 / month with annual commitment

SupportBee

  1. Source
    • Startup: USD 20 monthly · USD 17 / month with annual commitment
    • Enterprise: USD 25 monthly · USD 21 / month with annual commitment