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Keeping vs Siena AI

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.keeping.com

Plan Pricing Charged by Offer type
Essentials
USD 19 monthly · USD 14 / month with annual commitment

$19/user/month or $14/user/month annually

Seat · per user or agent Standalone · Fixed
Advanced
USD 29 monthly · USD 24 / month with annual commitment

$29/user/month or $24/user/month annually

Seat · per user or agent Standalone · Fixed
HIPAA
USD 59 monthly · USD 49 / month with annual commitment

$59/user/month or $49/user/month annually

Seat · per user or agent Standalone · Fixed

USD · US · source: www.siena.cx

Plan Pricing Charged by Offer type
Platform fee — Core AI engine and unlimited sandbox
USD 750 monthly

$750/month

Flat · per month Standalone · Fixed
Automation Pack — Ticket automation
USD 0.9 monthly

$0.90 each

Usage · per ticket Standalone · Usage based

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Keeping

Essentials

Plan card

2 shared mailboxes

Included

Plan card

Autoresponder

Included

Plan card

Email support

Included

Advanced

Plan card

Unlimited shared mailboxes

Included

Plan card

Automations

Included

Plan card

Integrations

Included

Plan card

Custom fields

Included

HIPAA

Plan card

SLA uptime guarantee

Included

Plan card

Dedicated account manager

Included

Plan card

HIPAA compliance

Included

Plan card

Executed BAA

Included

Siena AI

Platform fee — Core AI engine and unlimited sandbox

Highlights

Access to Siena’s core AI engine

Included

Highlights

Unlimited sandbox

Included

Automation Pack — Ticket automation

Highlights

Automate tickets

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Keeping

  1. Source
    • Essentials: USD 19 monthly · USD 14 / month with annual commitment
    • Advanced: USD 29 monthly · USD 24 / month with annual commitment
    • HIPAA: USD 59 monthly · USD 49 / month with annual commitment

Siena AI

  1. Source
    • Platform fee — Core AI engine and unlimited sandbox: USD 750 monthly
    • Automation Pack — Ticket automation: USD 0.9 monthly