Keeping vs Re:amaze

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Keeping

See full pricing history

USD · US · source: www.keeping.com

Plan	Pricing	Charged by	Offer type
Essentials	USD 19 monthly · USD 14 / month with annual commitment $19 $14 per user per month, $19 billed monthly or $14 billed annually. No Credit Card Required - 2 User Minimum	Seat · per user per month	Standalone · Fixed
Advanced Highlighted	USD 29 monthly · USD 24 / month with annual commitment $29 $24 per user per month, $29 billed monthly or $24 billed annually. No Credit Card Required - 2 User Minimum	Seat · per user per month	Standalone · Fixed
HIPAA	USD 59 monthly · USD 49 / month with annual commitment $59 $49 per user per month, $59 billed monthly or $49 billed annually. No Credit Card Required - 2 User Minimum	Seat · per user per month	Standalone · Fixed

Re:amaze

See full pricing history

USD · US · source: www.reamaze.com

Plan	Pricing	Charged by	Offer type
Basic — default	USD 29 monthly · USD 26.1 / month with annual commitment $29 $26.10 per Team Member per Month billed Annually	Seat · per Team Member per Month	Standalone · Fixed
Pro — default Highlighted	USD 49 monthly · USD 44.1 / month with annual commitment $49 $44.10 per Team Member per Month billed Annually	Seat · per Team Member per Month	Standalone · Fixed
Plus — default	USD 69 monthly · USD 62.1 / month with annual commitment $69 $62.10 per Team Member per Month billed Annually	Seat · per Team Member per Month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Keeping

Essentials

Mailboxes and Agents Shared mailboxes: 2

Limited
Mailboxes and Agents Maximum Agents: 10

Limited
Mailboxes and Agents Autoresponder: Included
Collaboration Shared notes with @mentions: Included
Collaboration Collision detection: Included
Access and Support Mobile & web portal: Included
Reports and Analytics Standard reporting: Standard

Limited
Automation Workflows: 2

Limited
Knowledge Base & Templates Shared templates: Included
Access and Support Email support: Included
Mailboxes and Agents Custom fields: Excluded
Collaboration Shared drafts: Excluded
Collaboration Round robin assignment: Excluded
Collaboration Thank You Detection AI: Excluded
Reports and Analytics CSAT survey & reports: Excluded
Reports and Analytics Mailbox Reports: Basic

Limited
Reports and Analytics Response Time Reports: Basic

Limited
Reports and Analytics Busiest Times Report: Excluded
Reports and Analytics Ticket Level Reports: Excluded
Reports and Analytics Reports by Tag: Excluded
Reports and Analytics Export reports to CSV: Excluded
Automation Service Level Agreements (SLAs): Excluded
Integrations All integrations: Excluded
Integrations Slack Integration: Included
Integrations Shopify Integration: Excluded
Access and Support Dedicated Account Manager: Excluded
Access and Support SLA Guarantee: Excluded
Access and Support Custom Contract & Payment Terms: Excluded
Access and Support Signed Business Associate Agreement (BAA): Excluded
Access and Support Security & Privacy: SOC 2 Type II

Included

Advanced

Mailboxes and Agents Shared mailboxes: Unlimited

Included
Mailboxes and Agents Maximum Agents: Unlimited

Included
Reports and Analytics CSAT survey & reports: Included
Collaboration Round robin assignment: Included
Reports and Analytics Advanced reporting: Advanced

Included
Reports and Analytics Export reports to CSV: Included
Collaboration Shared drafts: Included
Automation Workflows: Unlimited

Included
Automation Service Level Agreements (SLAs): Included
Integrations All integrations: Included
Mailboxes and Agents Custom fields: Included
Collaboration Thank You Detection AI: Included
Reports and Analytics Mailbox Reports: Advanced

Included
Reports and Analytics Response Time Reports: Advanced

Included
Reports and Analytics Busiest Times Report: Included
Reports and Analytics Ticket Level Reports: Included
Reports and Analytics Reports by Tag: Included
Integrations Slack Integration: Included
Integrations Shopify Integration: Included
Integrations WooCommerce Integration: Included
Integrations Zapier Integration: Included
Integrations Hubspot Integration: Included
Integrations Salesforce Integration: Included
Integrations Asana Integration: Included
Integrations Jira Integration: Included
Integrations ClickUp Integration: Included
Integrations Monday.com Integration: Included
Access and Support Dedicated Account Manager: Excluded
Access and Support SLA Guarantee: Excluded
Access and Support Custom Contract & Payment Terms: Excluded
Access and Support Signed Business Associate Agreement (BAA): Excluded
Access and Support Security & Privacy: SOC 2 Type II

Included

HIPAA

Mailboxes and Agents Shared mailboxes: Unlimited

Included
Mailboxes and Agents Maximum Agents: Unlimited

Included
Access and Support SLA uptime guarantee: Included
Access and Support Custom contract & payment terms: Included
Access and Support Dedicated account manager: Included
Access and Support Full HIPAA compliance: Included
Access and Support Executed BAA: Included
Mailboxes and Agents Custom fields: Included
Collaboration Shared drafts: Included
Collaboration Round robin assignment: Included
Collaboration Thank You Detection AI: Included
Reports and Analytics CSAT survey & reports: Included
Reports and Analytics Mailbox Reports: Advanced

Included
Reports and Analytics Response Time Reports: Advanced

Included
Reports and Analytics Busiest Times Report: Included
Reports and Analytics Ticket Level Reports: Included
Reports and Analytics Reports by Tag: Included
Reports and Analytics Export reports to CSV: Included
Automation Workflows: Unlimited

Included
Automation Service Level Agreements (SLAs): Included
Integrations All integrations: Included
Integrations Slack Integration: Included
Integrations Shopify Integration: Included
Integrations WooCommerce Integration: Included
Integrations Zapier Integration: Included
Integrations Hubspot Integration: Included
Integrations Salesforce Integration: Included
Integrations Asana Integration: Included
Integrations Jira Integration: Included
Integrations ClickUp Integration: Included
Integrations Monday.com Integration: Included
Access and Support Security & Privacy: SOC 2 Type II & HIPAA

Included

Re:amaze

Basic — default

Highlights Unlimited Email Inboxes: Included
Highlights Live Chat: Included
Highlights Social Media Channels: Included
Highlights Public/Internal FAQ: Included
Highlights Workflow Automation (Macros): Included
Highlights Response Templates: Included
Highlights Website Integration: Included
Highlights Chatbots: Included
Highlights Cues (Proactive Messages): Included
Highlights Basic Reporting: Included
Highlights Re:amaze AI Agent: 5 resolutions per month per user included. $0.85 per additional resolution.

Included

Pro — default

Highlights All of the features in Basic: Included
Highlights Manage Multiple Brands in one Account: Included
Highlights Live View of Site Visitors: Included
Highlights Advanced Reporting: Included
Highlights SMS and Voice Channels: Included
Highlights Custom Hosted Domain: Included
Highlights Customizable Email Appearance: Included
Highlights AI Intents: Included
Highlights Status Page: Included
Highlights Re:amaze AI Agent: 10 resolutions per month per user included. $0.85 per additional resolution.

Included

Plus — default

Highlights All of the features in Pro: Included
Highlights Peek (Live Screensharing): Included
Highlights Departments (Staff Groups): Included
Highlights Staff Performance Reporting: Included
Highlights Staff Shifts and Vacation Days: Included
Highlights Customizable Staff Roles: Included
Highlights Customer Satisfaction Ratings: Included
Highlights In-Chat Video Calls: Included
Highlights Optional Classic Chat Mode: Included
Highlights FAQ Article Edit History: Included
Highlights Re:amaze AI Agent: 20 resolutions per month per user included. $0.85 per additional resolution.

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Keeping

September 21, 2026
Official pricing page
- Essentials: USD 19 monthly · USD 14 / month with annual commitment
- Advanced: USD 29 monthly · USD 24 / month with annual commitment
- HIPAA: USD 59 monthly · USD 49 / month with annual commitment
August 27, 2026
Official pricing page
- Essentials: USD 19 monthly · USD 14 / month with annual commitment
- Advanced: USD 29 monthly · USD 24 / month with annual commitment
- HIPAA: USD 59 monthly · USD 49 / month with annual commitment

Re:amaze

August 27, 2026
Official pricing page
- Basic — default: USD 29 monthly · USD 26.1 / month with annual commitment
- Pro — default: USD 49 monthly · USD 44.1 / month with annual commitment
- Plus — default: USD 69 monthly · USD 62.1 / month with annual commitment