HelpSpace vs ThriveDesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

HelpSpace

See full pricing history

USD · US · source: helpspace.com

Plan	Pricing	Charged by	Offer type
Starter	USD 12 / month with annual commitment $12/user/month on annual pricing	Unit · per user per month on annual billing	Standalone · Fixed
Team Highlighted	USD 20 / month with annual commitment $20/user/month on annual pricing	Unit · per user per month on annual billing	Standalone · Fixed
Business	USD 40 / month with annual commitment $40/user/month on annual pricing	Unit · per user per month on annual billing	Standalone · Fixed

ThriveDesk

See full pricing history

USD · US · source: www.thrivedesk.com

Plan	Pricing	Charged by	Offer type
Basic	USD 29 monthly · USD 19 / month with annual commitment $29 /month ; $19 /month Save $120/year	Flat · /month	Standalone · Fixed
Standard	USD 69 monthly · USD 49 / month with annual commitment $69 /month ; $49 /month Save $240/year	Flat · /month	Standalone · Fixed
Unlimited — Recommended Highlighted	USD 129 monthly · USD 99 / month with annual commitment $129 /month ; $99 /month Save $360/year	Flat · /month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

HelpSpace

Starter

Plan card Users: 2–5

Included
Plan card Email channels: 2

Included
Plan card Docs sites: 1

Included

Team

Plan card Users: 2–15

Included
Plan card Email channels: 4

Included
Plan card Docs sites: 3

Included

Business

Plan card Unlimited users: Included
Plan card Email channels: 10

Included
Plan card Single sign-on and AI features: Included

ThriveDesk

Basic

Highlights Teammates: 2 included

Included
Highlights Inboxes: 1 included

Included
Highlights Shared inbox: Included
Highlights Ticketing system: Included
Highlights Live chat: Included
Highlights Public help center: Excluded
Highlights Workflow automation: Excluded
Highlights Private help center: Excluded

Standard

Highlights Teammates: 5 included

Included
Highlights Inboxes: 2 included

Included
Highlights Shared inbox: Included
Highlights Ticketing system: Included
Highlights Public help center: Included
Highlights Live chat: Included
Highlights Workflow automation: Included
Highlights Private help center: Excluded

Unlimited — Recommended

Highlights Teammates: Unlimited

Included
Highlights Inboxes: 5 included

Included
Highlights Shared inbox: Included
Highlights Ticketing system: Included
Highlights Public help center: Included
Highlights Private help center: Included
Highlights Live chat: Included
Highlights Workflow automation: Included
Highlights WP Portal: Included
Highlights Visitor tracking: Included
Highlights Multiple help centers: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

HelpSpace

August 27, 2026
Official pricing page
- Starter: USD 12 / month with annual commitment
- Team: USD 20 / month with annual commitment
- Business: USD 40 / month with annual commitment

ThriveDesk

September 21, 2026
Official pricing page
- Basic: USD 29 monthly · USD 19 / month with annual commitment
- Standard: USD 69 monthly · USD 49 / month with annual commitment
- Unlimited — Recommended: USD 129 monthly · USD 99 / month with annual commitment
August 27, 2026
Official pricing page
- Starter: USD 49 monthly
- Plus✨: USD 99 monthly