HelpSpace vs Smartsupp

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

HelpSpace

See full pricing history

USD · US · source: helpspace.com

Plan	Pricing	Charged by	Offer type
Starter	USD 12 / month with annual commitment $12/user/month on annual pricing	Unit · per user per month on annual billing	Standalone · Fixed
Team Highlighted	USD 20 / month with annual commitment $20/user/month on annual pricing	Unit · per user per month on annual billing	Standalone · Fixed
Business	USD 40 / month with annual commitment $40/user/month on annual pricing	Unit · per user per month on annual billing	Standalone · Fixed

Smartsupp

See full pricing history

USD · US · source: www.smartsupp.com

Plan	Pricing	Charged by	Offer type
Free	Free $ 0	Flat	Standalone · Free

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

HelpSpace

Starter

Plan card Users: 2–5

Included
Plan card Email channels: 2

Included
Plan card Docs sites: 1

Included

Team

Plan card Users: 2–15

Included
Plan card Email channels: 4

Included
Plan card Docs sites: 3

Included

Business

Plan card Unlimited users: Included
Plan card Email channels: 10

Included
Plan card Single sign-on and AI features: Included

Smartsupp

Free

Highlights 1 operator: Included
Highlights 25 conversations per month: Included
Highlights Limited 14-day history: Included
Highlights Live chat, WhatsApp, Messenger: Included
Highlights Live chat: Included
Highlights WhatsApp: Included
Highlights Messenger: Included
Highlights AI Agent: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

HelpSpace

August 27, 2026 Source
- Starter: USD 12 / month with annual commitment
- Team: USD 20 / month with annual commitment
- Business: USD 40 / month with annual commitment

Smartsupp

August 27, 2026 Source
- Free: Free