HelpSpace vs LiveAgent

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

HelpSpace

See full pricing history

USD · US · source: helpspace.com

Plan	Pricing	Charged by	Offer type
Starter	USD 12 / month with annual commitment $12/user/month on annual pricing	Unit · per user per month on annual billing	Standalone · Fixed
Team Highlighted	USD 20 / month with annual commitment $20/user/month on annual pricing	Unit · per user per month on annual billing	Standalone · Fixed
Business	USD 40 / month with annual commitment $40/user/month on annual pricing	Unit · per user per month on annual billing	Standalone · Fixed

LiveAgent

See full pricing history

USD · US · source: www.liveagent.com

Plan	Pricing	Charged by	Offer type
Small business	USD 19 monthly · USD 15 / month with annual commitment $19 per agent/month billed monthly; $15 per agent/month billed annually	Seat · per user or agent	Standalone · Fixed
Medium business	USD 35 monthly · USD 29 / month with annual commitment $35 per agent/month billed monthly; $29 per agent/month billed annually	Seat · per user or agent	Standalone · Fixed
Large business Highlighted	USD 59 monthly · USD 49 / month with annual commitment $59 per agent/month billed monthly; $49 per agent/month billed annually	Seat · per user or agent	Standalone · Fixed
Enterprise	USD 85 monthly · USD 69 / month with annual commitment $85 per agent/month billed monthly; $69 per agent/month billed annually	Seat · per user or agent	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

HelpSpace

Starter

Plan card Users: 2–5

Included
Plan card Email channels: 2

Included
Plan card Docs sites: 1

Included

Team

Plan card Users: 2–15

Included
Plan card Email channels: 4

Included
Plan card Docs sites: 3

Included

Business

Plan card Unlimited users: Included
Plan card Email channels: 10

Included
Plan card Single sign-on and AI features: Included

LiveAgent

Small business

Plan card Ticketing: Included
Plan card Live chat: Included
Plan card Knowledge base: Included
Plan card Automation rules: Included

Medium business

Plan card Call center and IVR: Included
Plan card Reports: Included
Plan card Proactive chat invitations: Included
Plan card SSO and custom roles: Included

Large business

Plan card Time tracking: Included
Plan card Audit log: Included
Plan card Facebook, Instagram, X, Viber, Telegram, and WhatsApp: Included

Enterprise

Plan card Dedicated account manager: Included
Plan card Priority support: Included
Plan card Assisted channel integration: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

HelpSpace

August 27, 2026 Source
- Starter: USD 12 / month with annual commitment
- Team: USD 20 / month with annual commitment
- Business: USD 40 / month with annual commitment

LiveAgent

August 27, 2026 Source
- Small business: USD 19 monthly · USD 15 / month with annual commitment
- Medium business: USD 35 monthly · USD 29 / month with annual commitment
- Large business: USD 59 monthly · USD 49 / month with annual commitment
- Enterprise: USD 85 monthly · USD 69 / month with annual commitment