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HelpSite vs SweetProcess

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.helpsite.com

Plan Pricing Charged by Offer type
Standard
USD 14.99 monthly · USD 13.49 / month with annual commitment

StandardAs your business scales$1349$14.99/moBilled annually · $161.89/yrStart free trial250 articles · 5 members · 2 sitesCustom domain and SSLRemove HelpSite brandingAI Assist

Flat · per year Standalone · Fixed
Gold
USD 49.99 monthly · USD 44.99 / month with annual commitment

Most popularGoldFor growing teams$4499$49.99/moBilled annually · $539.89/yrStart free trial2,500 articles · 50 members · 5 sitesEverything in StandardPrivate/internal KBVersioning and assignmentsAnalytics and search-gap reportsRead-only API access

Flat · per year Standalone · Fixed
Plus
USD 99.99 monthly · USD 89.99 / month with annual commitment

PlusFor complex businesses$8999$99.99/moBilled annually · $1079.89/yrStart free trial10,000 articles · 250 members · 25 sitesEverything in GoldAI ChatbotCustom roles and permissionsRead and write API accessModel Context Protocol (MCP)

Flat · per year Standalone · Fixed

USD · US · source: www.sweetprocess.com

Plan Pricing Charged by Offer type
All-inclusive Highlighted
USD 99 monthly · USD 82.5 / month with annual commitment

$ 82.50 99 /MO for a team with up to 10 members (billed yearly) + $ 4.17 5 /MO for each additional member (billed yearly)

Seat · for a team with up to 10 members Standalone · Starting at

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

HelpSite

Standard

Plan card

Custom domain and SSL

Included

Plan card

Remove HelpSite branding

Included

Plan card

AI Assist

Included

Gold

Plan card

Everything in Standard

Included

Plan card

Private/internal KB

Included

Plan card

Versioning and assignments

Included

Plan card

Analytics and search-gap reports

Included

Plan card

Read-only API access

Included

Plus

Plan card

Everything in Gold

Included

Plan card

AI Chatbot

Included

Plan card

Custom roles and permissions

Included

Plan card

Read and write API access

Included

Plan card

Model Context Protocol (MCP)

Included

SweetProcess

All-inclusive

Highlights

Procedure

Included

Highlights

Policies

Included

Highlights

Processes

Included

Highlights

Quizzes

Included

Highlights

Assign and track tasks

Included

Highlights

Teammates and Managers

Included

Highlights

Teams

Included

Highlights

Knowledge Base

Included

Highlights

Automatically write documents with Artificial Intelligence

Included

Highlights

Integrate with 1000+ apps

Included

Highlights

SCIM Integration

Included

Highlights

Smart record your workflows direct to procedure

Included

Highlights

Version history

Included

Highlights

Process maps

Included

Highlights

Embed files and videos

Included

Highlights

Collaborate in real time

Included

Highlights

Data Capture

Included

Highlights

Two-Factor authentication

Included

Highlights

Email and phone support

Included

Highlights

Single Sign On

Included

Highlights

Image editor

Included

Highlights

Print documents for offline viewing

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

HelpSite

  1. Source
    • Standard: USD 14.99 monthly · USD 13.49 / month with annual commitment
    • Gold: USD 49.99 monthly · USD 44.99 / month with annual commitment
    • Plus: USD 99.99 monthly · USD 89.99 / month with annual commitment

SweetProcess

  1. Source
    • All-inclusive: USD 99 monthly · USD 82.5 / month with annual commitment
  2. Source
    • SweetProcess — Standard Plan: USD 99 monthly · USD 82.5 / month with annual commitment