HelpSite vs ProProfs Knowledge Base

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

HelpSite

See full pricing history

USD · US · source: www.helpsite.com

Plan	Pricing	Charged by	Offer type
Standard	USD 14.99 monthly · USD 13.49 / month with annual commitment StandardAs your business scales$1349$14.99/moBilled annually · $161.89/yrStart free trial250 articles · 5 members · 2 sitesCustom domain and SSLRemove HelpSite brandingAI Assist	Flat · per year	Standalone · Fixed
Gold	USD 49.99 monthly · USD 44.99 / month with annual commitment Most popularGoldFor growing teams$4499$49.99/moBilled annually · $539.89/yrStart free trial2,500 articles · 50 members · 5 sitesEverything in StandardPrivate/internal KBVersioning and assignmentsAnalytics and search-gap reportsRead-only API access	Flat · per year	Standalone · Fixed
Plus	USD 99.99 monthly · USD 89.99 / month with annual commitment PlusFor complex businesses$8999$99.99/moBilled annually · $1079.89/yrStart free trial10,000 articles · 250 members · 25 sitesEverything in GoldAI ChatbotCustom roles and permissionsRead and write API accessModel Context Protocol (MCP)	Flat · per year	Standalone · Fixed

ProProfs Knowledge Base

See full pricing history

USD · US · source: www.proprofskb.com

Plan	Pricing	Charged by	Offer type
Free	Free FREE PLAN $0.00 25 pages/forever free Got 25+ Pages ? View Business Plan	Flat · per month	Standalone · Free
Essentials	USD 49 monthly Essentials For solo authors building an AI-powered help center- fast $49 per author/month $588 billed annually per month Buy Now Try Now \| authors building an AI-powered help center- fast $49 per author/month $588 billed annually per month Buy Now Try Now \| Essentials For small teams building a private wiki or SOP docs $0.99 per user/month $11.88 billed annually per month Buy Now Try Now (Min 50 users) \| small teams building a private wiki or SOP docs $0.99 per user/month $11.88 billed annually	Flat · per month	Standalone · Fixed
Business	USD 69 monthly iness For teams managing multiple knowledge bases with AI & workflows $69 per author/month $828 billed annually per month Buy Now Try Now \| ing multiple knowledge bases with AI & workflows $69 per author/month $828 billed annually per month Buy Now Try Now \| ss For orgs scaling knowledge across departments with SSO & workflows $1.99 per user/month $23.88 billed annually per month Buy Now Try Now (Min 50 users) \| nowledge across departments with SSO & workflows $1.99 per user/month $23.88 billed	Flat · per month	Standalone · Fixed
Business Complete Elite Highlighted	USD 79 monthly lite For orgs adding AI chatbot, SSO, integrations & priority support $79 per author/month $948 billed annually Cost for Unlimited authors Buy Now Try Now Annual plans only \| AI chatbot, SSO, integrations & priority support $79 per author/month $948 billed annually Cost for Unlimited authors Buy Now Try Now Annual plans only \| e For enterprises adding AI chatbot, LMS, advanced security & support $2.99 per user/month $35.88 billed annually Cost for Unlimited Users Buy Now Try Now (Min 50 users) A	Flat · per year	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

HelpSite

Standard

Plan card Custom domain and SSL: Included
Plan card Remove HelpSite branding: Included
Plan card AI Assist: Included

Gold

Plan card Everything in Standard: Included
Plan card Private/internal KB: Included
Plan card Versioning and assignments: Included
Plan card Analytics and search-gap reports: Included
Plan card Read-only API access: Included

Plus

Plan card Everything in Gold: Included
Plan card AI Chatbot: Included
Plan card Custom roles and permissions: Included
Plan card Read and write API access: Included
Plan card Model Context Protocol (MCP): Included

ProProfs Knowledge Base

Free

Plan card 25 pages/forever free: Included

Essentials

Plan card For solo authors building an AI-powered help center- fast: Included
Plan card per author/month: Included
Plan card For small teams building a private wiki or SOP docs: Included
Plan card per user/month: Included

Business

Plan card For teams managing multiple knowledge bases with AI & workflows: Included
Plan card per author/month: Included
Plan card For orgs scaling knowledge across departments with SSO & workflows: Included
Plan card per user/month: Included

Business Complete Elite

Plan card For orgs adding AI chatbot, SSO, integrations & priority support: Included
Plan card per author/month: Included
Plan card Annual plans only: Included
Plan card For enterprises adding AI chatbot, LMS, advanced security & support: Included
Plan card per user/month: Included
Plan card (Min 50 users): Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

HelpSite

August 27, 2026 Source
- Standard: USD 14.99 monthly · USD 13.49 / month with annual commitment
- Gold: USD 49.99 monthly · USD 44.99 / month with annual commitment
- Plus: USD 99.99 monthly · USD 89.99 / month with annual commitment

ProProfs Knowledge Base

August 27, 2026 Source
- Free: Free
- Essentials: USD 49 monthly
- Business: USD 69 monthly
- Business Complete Elite: USD 79 monthly