HelpSite vs KnowledgeOwl

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

HelpSite

See full pricing history

USD · US · source: www.helpsite.com

Plan	Pricing	Charged by	Offer type
Starter	USD 49 monthly · USD 40.83 / month with annual commitment $ 40 83 $ 49 /mo Billed annually · $490/yr	Flat · /mo	Standalone · Fixed
Pro Highlighted	USD 99 monthly · USD 82.5 / month with annual commitment $ 82 50 $ 99 /mo Billed annually · $990/yr	Flat · /mo	Standalone · Fixed
Max	USD 199 monthly · USD 165.83 / month with annual commitment $ 165 83 $ 199 /mo Billed annually · $1,990/yr	Flat · /mo	Standalone · Fixed

KnowledgeOwl

See full pricing history

USD · US · source: www.knowledgeowl.com

Plan	Pricing	Charged by	Offer type
Basic	USD 100 monthly $100 / month Includes 1 knowledge base and 1 author. Add more as you grow for $25/author, $50/KB	Flat · Includes 1 knowledge base and 1 author	Standalone · Fixed
Pro — OWL'S CHOICE Highlighted	USD 250 monthly $250 / month Includes 1 knowledge base and 1 author. Add more as you grow for $25/author, $50/KB	Flat · Includes 1 knowledge base and 1 author	Standalone · Fixed
Business	USD 500 monthly $500 / month Includes 1 knowledge base and 1 author. Add more as you grow for $25/author, $50/KB	Flat · Includes 1 knowledge base and 1 author	Standalone · Fixed
Enterprise	USD 1250 monthly $1,250 /mo	Flat · Custom	Standalone · Starting at

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

HelpSite

Starter

Highlights Unlimited articles: Unlimited

Included
Highlights AI KB Generator: 50 articles/mo

Limited
Highlights Team members: 3

Included
Highlights Knowledge bases: 2

Included
Highlights AI article writer and Ask AI: Included
Highlights Custom domain and SSL: Included
Highlights Theme customization: Included
Highlights Version history and rollback: Included
Highlights Public, private, or hybrid knowledge bases: Included
Highlights Core analytics: Included
Highlights Email support: Included

Pro

Highlights Unlimited articles: Unlimited

Included
Highlights AI KB Generator: 250 articles/mo

Limited
Highlights Team members: 15

Included
Highlights Knowledge bases: 5

Included
Highlights Everything in Starter: Included
Highlights AI Chatbot: Included
Highlights Remove HelpSite branding: Included
Highlights Custom layouts (full HTML/CSS): Included
Highlights Custom redirects: Included
Highlights MCP server and API access: Included
Highlights Advanced analytics: Included
Highlights Priority email support: Included

Max

Highlights Unlimited articles: Unlimited

Included
Highlights AI KB Generator: 1,000 articles/mo

Limited
Highlights Team members: Unlimited

Included
Highlights Knowledge bases: 25

Included
Highlights Everything in Pro: Included
Highlights Custom roles and permissions: Included
Highlights Article assignments and review workflows: Included
Highlights Priority support: Included

KnowledgeOwl

Basic

Basics Articles: Up to 1,000

Limited
Basics Authors: 1

Limited
Basics Knowledge bases: 1

Limited
Basics AI credits: 100

Limited
Basics Owl Analytics: 45 days of data

Limited
Services World-class onboarding: Monthly 1:1 call

Included

Pro — OWL'S CHOICE

Basics Articles: Up to 2,500

Limited
Basics Authors: 1

Limited
Basics Knowledge bases: 1

Limited
Basics AI credits: 500

Limited
Basics Owl Analytics: 90 days of data + reader reports

Limited
Services World-class onboarding: Bi-weekly 1:1 call

Included

Business

Basics Articles: Up to 5,000

Limited
Basics Authors: 1

Limited
Basics Knowledge bases: 1

Limited
Basics AI credits: 1,000

Limited
Basics Owl Analytics: 450 days of data + reader reports

Limited
Services World-class onboarding: Weekly 1:1 call

Included
Services Guaranteed uptime SLAs: 99.5%

Included

Enterprise

Basics Articles: Custom

Limited
Basics Authors: Custom

Limited
Basics Knowledge bases: Custom

Limited
Basics AI credits: 10,000

Limited
Basics Owl Analytics: Unlimited data + reader reports

Included
Services Dedicated account management: Included
Services Custom terms and conditions: Included
Services Guaranteed uptime SLAs: 99.9%

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

HelpSite

September 21, 2026
Official pricing page
- Starter: USD 49 monthly · USD 40.83 / month with annual commitment
- Pro: USD 99 monthly · USD 82.5 / month with annual commitment
- Max: USD 199 monthly · USD 165.83 / month with annual commitment
August 31, 2026
Official pricing page
- Standard: USD 14.99 monthly · USD 13.49 / month with annual commitment
- Gold: USD 49.99 monthly · USD 44.99 / month with annual commitment
- Plus: USD 99.99 monthly · USD 89.99 / month with annual commitment
August 27, 2026
Official pricing page
- Standard: USD 14.99 monthly · USD 13.49 / month with annual commitment
- Gold: USD 49.99 monthly · USD 44.99 / month with annual commitment
- Plus: USD 99.99 monthly · USD 89.99 / month with annual commitment

KnowledgeOwl

September 21, 2026
Official pricing page
- Basic: USD 100 monthly
- Pro — OWL'S CHOICE: USD 250 monthly
- Business: USD 500 monthly
- Enterprise: USD 1250 monthly
August 27, 2026
Official pricing page
- Basic: USD 100 monthly
- Pro: USD 250 monthly
- Business: USD 500 monthly