Helply vs SupportBee

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Helply

See full pricing history

USD · US · source: helply.com

Plan	Pricing	Charged by	Offer type
Per-ticket pricing — Standard Highlighted	USD 1 / month with annual commitment Starting at $1 per ticket with a minimum annual contract of $3,000	Usage · per ticket	Standalone · Fixed

SupportBee

See full pricing history

USD · US · source: supportbee.com

Plan	Pricing	Charged by	Offer type
Startup Highlighted	USD 20 monthly · USD 17 / month with annual commitment $20/seat/month or $17/seat/month billed $204 annually	Seat · per user per month	Standalone · Fixed
Enterprise	USD 25 monthly · USD 21 / month with annual commitment $25/seat/month or $21/seat/month billed $252 annually	Seat · per user per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Helply

Per-ticket pricing — Standard

Highlights Minimum monthly commitment: 250 tickets

Included
Highlights Minimum annual contract: $3,000

Included
Highlights Seat fees: None, unlimited seats

Included
Highlights AI usage: Unlimited

Included
Highlights Agents and seats: Unlimited agents, unlimited seats

Included
Highlights AI teammate on every ticket: Included

Included

SupportBee

Startup

Plan card Shared inbox: Included
Plan card Knowledge base: Included
Plan card Unlimited tickets: Included
Plan card API access: Included

Enterprise

Plan card Enterprise integrations: Included
Plan card Business hours: Included
Plan card Customer portal: Included
Plan card Audit history: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Helply

August 27, 2026 Source
- Per-ticket pricing — Standard: USD 1 / month with annual commitment

SupportBee

August 27, 2026 Source
- Startup: USD 20 monthly · USD 17 / month with annual commitment
- Enterprise: USD 25 monthly · USD 21 / month with annual commitment