HelpDocs vs Trails

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

HelpDocs

See full pricing history

USD · US · source: www.helpdocs.io

Plan	Pricing	Charged by	Offer type
Sprout	USD 129 monthly · USD 99 / month with annual commitment $129 $99 /month billed annually	Flat · /month	Standalone · Fixed
Bloom Highlighted	USD 299 monthly · USD 239 / month with annual commitment $299 $239 /month billed annually	Flat · /month	Standalone · Fixed
Harvest	USD 499 monthly · USD 399 / month with annual commitment $499 $399 /month billed annually	Flat · /month	Standalone · Fixed

Trails

See full pricing history

USD · US · source: trails.so

Plan	Pricing	Charged by	Offer type
Creator	USD 29 monthly $ 29 / mo	Flat · / mo	Standalone · Fixed
Team	USD 49 monthly $ 49 / mo	Flat · / mo	Standalone · Fixed
Enterprise	Contact sales Contact Us	Other	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

HelpDocs

Sprout

Team Editors: 5

Included
HelpDocs AI AI credits: 1,000 per month

Included
HelpDocs AI AI drafts, rewrites & Ask AI: Included
HelpDocs AI AI meta, alt text & search tags: Included
Multilingual Languages: 3

Included
Hosting Unlimited viewers: Included
Integrations Lighthouse widget: Included
Customization Custom CSS & JavaScript: Included
Insights Historical analytics: 90 days

Included
Highlights Contact form submissions: 1,000

Included
Multilingual Machine translations: 10 per month

Included
HelpDocs AI AI improve & style enforcement: Excluded
Govern Advanced permissioning: Excluded
Govern Audit trail: Excluded
Govern Embedded SSO (JWT): Excluded
Customization Custom HTML templating: Excluded
Hosting Additional domains: Excluded

Bloom

Team Editors: 15

Included
HelpDocs AI AI credits: 5,000 per month

Included
HelpDocs AI AI drafts, rewrites & Ask AI: Included
HelpDocs AI AI meta, alt text & search tags: Included
HelpDocs AI AI improve & style enforcement: Included
Multilingual Languages: 20

Included
Hosting Unlimited viewers: Included
Integrations Lighthouse widget: Included
Customization Custom CSS & JavaScript: Included
Customization Custom HTML templating: Included
Govern Advanced permissioning: Included
Govern Audit trail: Included
Govern Embedded SSO (JWT): Included
Insights Historical analytics: 180 days

Included
Highlights Contact form submissions: 5,000

Included
Multilingual Machine translations: 100 per month

Included
Govern SSO with anonymous mode: Excluded
Govern IP restriction & custom HTTP headers: Excluded
Hosting Additional domains: Excluded

Harvest

Team Editors: 25

Included
HelpDocs AI AI credits: 10,000 per month

Included
HelpDocs AI AI drafts, rewrites & Ask AI: Included
HelpDocs AI AI meta, alt text & search tags: Included
HelpDocs AI AI improve & style enforcement: Included
Multilingual Languages: Unlimited

Included
Hosting Unlimited viewers: Included
Integrations Lighthouse widget: Included
Customization Custom CSS & JavaScript: Included
Customization Custom HTML templating: Included
Govern Advanced permissioning: Included
Govern Audit trail: Included
Govern Embedded SSO (JWT): Included
Govern SSO with anonymous mode: Included
Govern IP restriction & custom HTTP headers: Included
Hosting Additional domains: 2 included

Included
Insights Historical analytics: 365 days

Included
Highlights Contact form submissions: 25,000

Included
Multilingual Machine translations: 500 per month

Included

Trails

Creator

Comes with 1 user: 1

Included
Comes with 20 guides / mo: 20 / mo

Limited
Comes with Private guides: Included
Comes with AI Videos: Included
Comes with Export to PDF and more: Included
Comes with Version history: Included

Team

Comes with 5 users, additional users $10/mo: 5

Included
Comes with Unlimited guides: Unlimited

Included
Comes with Team guides: Included
Comes with Convert video to guide: Included
Comes with Role-based user management: Included
Comes with Custom branding: Included

Enterprise

Comes with SAML SSO: Included
Comes with SOC 2 Compliance: Included
Comes with BAA (HIPAA): Included
Comes with Translations: Included
Comes with Trails Assistant: Included
Comes with Department Workspaces: Included
Comes with Knowledge Bases: Included
Comes with Priority support: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

HelpDocs

September 21, 2026
Official pricing page
- Sprout: USD 129 monthly · USD 99 / month with annual commitment
- Bloom: USD 299 monthly · USD 239 / month with annual commitment
- Harvest: USD 499 monthly · USD 399 / month with annual commitment
August 31, 2026
Official pricing page
- Sprout: USD 129 monthly · USD 99 / month with annual commitment
- Bloom: USD 299 monthly · USD 239 / month with annual commitment
- Harvest: USD 499 monthly · USD 399 / month with annual commitment
August 27, 2026
Official pricing page
- Sprout: USD 129 monthly · USD 99 / month with annual commitment
- Bloom: USD 299 monthly · USD 239 / month with annual commitment
- Harvest: USD 499 monthly · USD 399 / month with annual commitment
August 27, 2026
Official pricing page
- Sprout: USD 129 monthly · USD 99 / month with annual commitment
- Bloom: USD 299 monthly · USD 239 / month with annual commitment
- Harvest: USD 499 monthly · USD 399 / month with annual commitment

Trails

September 21, 2026
Official pricing page
- Creator: USD 29 monthly
- Team: USD 49 monthly
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Creator — default: USD 29 monthly · USD 23.2 / month with annual commitment
- Team — default: USD 49 monthly · USD 39.2 / month with annual commitment