HelpDesk.com vs SupportBee

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

HelpDesk.com

See full pricing history

USD · US · source: www.helpdesk.com

Plan	Pricing	Charged by	Offer type
Essential	USD 19 monthly $19 per user / mo	Seat · per user / mo	Standalone · Fixed
Growth	USD 79 monthly $79 per user / mo	Seat · per user / mo	Standalone · Fixed
Enterprise	Contact sales Contact Sales	Other	Standalone · Contact sales

SupportBee

See full pricing history

USD · US · source: supportbee.com

Plan	Pricing	Charged by	Offer type
Startup Highlighted	USD 20 monthly · USD 17 / month with annual commitment $20/seat/month or $17/seat/month billed $204 annually	Seat · per user per month	Standalone · Fixed
Enterprise	USD 25 monthly · USD 21 / month with annual commitment $25/seat/month or $21/seat/month billed $252 annually	Seat · per user per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

HelpDesk.com

Essential

Highlights Essential: Included
Highlights Essential plan includes:: Included
Highlights Ticketing: Included
Highlights Channels and selling: Included

Growth

Highlights Growth: Included
Highlights Everything in Essential, plus:: Included
Highlights Ticketing: Included
Highlights Team and scale: Included

Enterprise

Highlights Enterprise: Included
Highlights Everything in Growth, plus:: Included
Highlights Adapts to how you work: Included
Highlights A dedicated team for your account: Included
Highlights No procurement surprises: Included

SupportBee

Startup

Plan card Shared inbox: Included
Plan card Knowledge base: Included
Plan card Unlimited tickets: Included
Plan card API access: Included

Enterprise

Plan card Enterprise integrations: Included
Plan card Business hours: Included
Plan card Customer portal: Included
Plan card Audit history: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

HelpDesk.com

August 27, 2026 Source
- Essential: USD 19 monthly
- Growth: USD 79 monthly
- Enterprise: Contact sales

SupportBee

August 27, 2026 Source
- Startup: USD 20 monthly · USD 17 / month with annual commitment
- Enterprise: USD 25 monthly · USD 21 / month with annual commitment