HelpDesk.com vs Siena AI

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

HelpDesk.com

See full pricing history

USD · US · source: www.helpdesk.com

Plan	Pricing	Charged by	Offer type
Essential	USD 19 monthly $19 per user / mo	Seat · per user / mo	Standalone · Fixed
Growth	USD 79 monthly $79 per user / mo	Seat · per user / mo	Standalone · Fixed
Enterprise	Contact sales Contact Sales	Other	Standalone · Contact sales

Siena AI

See full pricing history

USD · US · source: www.siena.cx

Plan	Pricing	Charged by	Offer type
Platform fee — Core AI engine and unlimited sandbox	USD 750 monthly $750/month	Flat · per month	Standalone · Fixed
Automation Pack — Ticket automation	USD 0.9 monthly $0.90 each	Usage · per ticket	Standalone · Usage based

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

HelpDesk.com

Essential

Highlights Essential: Included
Highlights Essential plan includes:: Included
Highlights Ticketing: Included
Highlights Channels and selling: Included

Growth

Highlights Growth: Included
Highlights Everything in Essential, plus:: Included
Highlights Ticketing: Included
Highlights Team and scale: Included

Enterprise

Highlights Enterprise: Included
Highlights Everything in Growth, plus:: Included
Highlights Adapts to how you work: Included
Highlights A dedicated team for your account: Included
Highlights No procurement surprises: Included

Siena AI

Platform fee — Core AI engine and unlimited sandbox

Highlights Access to Siena’s core AI engine: Included
Highlights Unlimited sandbox: Included

Automation Pack — Ticket automation

Highlights Automate tickets: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

HelpDesk.com

August 27, 2026 Source
- Essential: USD 19 monthly
- Growth: USD 79 monthly
- Enterprise: Contact sales

Siena AI

August 27, 2026 Source
- Platform fee — Core AI engine and unlimited sandbox: USD 750 monthly
- Automation Pack — Ticket automation: USD 0.9 monthly