HelpDesk.com vs Olark

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

HelpDesk.com

See full pricing history

USD · US · source: www.helpdesk.com

Plan	Pricing	Charged by	Offer type
Essential	USD 19 monthly $19 per user / mo	Seat · per user / mo	Standalone · Fixed
Growth	USD 79 monthly $79 per user / mo	Seat · per user / mo	Standalone · Fixed
Enterprise	Contact sales Contact Sales	Other	Standalone · Contact sales

Olark

See full pricing history

USD · US · source: www.olark.com

Plan	Pricing	Charged by	Offer type
Standard AI Website Agent — default Highlighted	USD 400 monthly · USD 400 / month with annual commitment $400 /month · billed annually ($4,800/yr)	Flat · $400 /month · billed annually ($4,800/yr)	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

HelpDesk.com

Essential

Highlights Essential: Included
Highlights Essential plan includes:: Included
Highlights Ticketing: Included
Highlights Channels and selling: Included

Growth

Highlights Growth: Included
Highlights Everything in Essential, plus:: Included
Highlights Ticketing: Included
Highlights Team and scale: Included

Enterprise

Highlights Enterprise: Included
Highlights Everything in Growth, plus:: Included
Highlights Adapts to how you work: Included
Highlights A dedicated team for your account: Included
Highlights No procurement surprises: Included

Olark

Standard AI Website Agent — default

Highlights Unlimited AI conversations: Included
Highlights One human agent seat included: Included
Highlights Additional human agents: $29/agent/month

Excluded
Highlights Automatic FAQ & knowledge updates: Included
Highlights Lead capture & qualification: Included
Highlights Proactive engagement: Included
Highlights White glove support and account management: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

HelpDesk.com

August 27, 2026 Source
- Essential: USD 19 monthly
- Growth: USD 79 monthly
- Enterprise: Contact sales

Olark

August 27, 2026 Source
- Standard AI Website Agent — default: USD 400 monthly · USD 400 / month with annual commitment