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Great Question vs Lookback

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Great Question

USD · US · source: greatquestion.co

Plan Pricing Charged by Offer type
Self-serve
USD 129 monthly · USD 107.5 / month with annual commitment

$129 per seat / month. 2 months free when purchased on an annual plan. When billed annually get 2 months free. Self-serve plans start at $129/month or $1,290/year when purchased annually. 5 seats max.

Seat · per seat / month Standalone · Starting at
Enterprise Highlighted
Contact sales

Custom annual plans only. Custom pricing tailored to every organization. Your price reflects the modules, CRM size, and research workflows you need. 5 seats minimum. Unlimited observers & seats.

Seat · 5 seats minimum Standalone · Contact sales

USD · US · source: www.lookback.com

Plan Pricing Charged by Offer type
Freelance — default
USD 24.916667 monthly · USD 24.916667 / month with annual commitment

$299 /year

Flat · per year Standalone · Fixed
Team — default Highlighted
USD 148.5 monthly · USD 148.5 / month with annual commitment

$1,782 /year

Flat · per year Standalone · Fixed
Insights Hub — default
USD 343.5 monthly · USD 343.5 / month with annual commitment

$4,122 /year

Flat · per year Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Great Question

Self-serve

Highlights

Seats

5 seats max

Limited

Highlights

Observer seats

Unlimited

Included

Usage

Research participants

100

Limited

Usage

Video storage

100 hours

Limited

Support

Support

Help center & email (24/6)

Included

Features

Interviews, scheduling, surveys, prototype testing, blind studies

Included

Features

Observer rooms

Included

Features

Round robin & rolling scheduling

Excluded

Features

Focus groups, card sorting, tree testing

Excluded

Features

Salesforce, Snowflake, Qualtrics, Databricks integrations

Excluded

Governance & Security

Granular access control, SSO & SCIM

Excluded

Support

Customer Success Manager, SLAs

Excluded

Enterprise

Highlights

Seats

5 seats minimum. Unlimited observers & seats

Included

Usage

Research participants

Custom

Included

Usage

Video storage

Custom

Included

Support

Support

Customer Success Manager, SLAs

Included

Support

Concierge migration, custom terms

Included

Features

Round robin & rolling scheduling

Included

Features

Focus groups, card sorting, tree testing

Included

Features

Salesforce, Snowflake, Qualtrics, Databricks integrations

Included

Governance & Security

Granular access control, SSO & SCIM

Included

Governance & Security

Custom consent, data retention

Included

AI Repository (Analyze)

MCP

Included

Lookback

Freelance — default

Highlights

Sessions

10 sessions

Included

Highlights

Panel participants included

1 panel participant included

Included

Highlights

Bring your own participants

free

Included

Highlights

Additional participant recruitment fee

$49 each

Limited

Highlights

Core features

All core features

Included

Highlights

Seats

Solo seat

Included

Highlights

Guests

Unlimited guests

Included

Highlights

Support

Chat support

Included

Team — default

Highlights

Sessions

100 sessions

Included

Highlights

Panel participants included

10 panel participants included

Included

Highlights

Bring your own participants

free

Included

Highlights

Additional participant recruitment fee

$38 each

Limited

Highlights

Core features

All core features

Included

Highlights

Seats

10 collaborators

Included

Highlights

Guests

Unlimited guests

Included

Highlights

Support

Chat support

Included

Highlights

Security

Self-Assess

Included

Insights Hub — default

Highlights

Sessions

300 sessions

Included

Highlights

Panel participants included

30 panel participants included

Included

Highlights

Bring your own participants

free

Included

Highlights

Additional participant recruitment fee

$31 each

Limited

Highlights

Core features

All core features

Included

Highlights

Seats

30 collaborators

Included

Highlights

Guests

Unlimited guests

Included

Highlights

Support

Priority chat support

Included

Highlights

Security

Assessment Assist

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Great Question

    • Self-serve: USD 129 monthly · USD 107.5 / month with annual commitment
    • Enterprise: Contact sales
    • Self-serve — monthly: USD 129 monthly

Lookback

    • Freelance — default: USD 24.916667 monthly · USD 24.916667 / month with annual commitment
    • Team — default: USD 148.5 monthly · USD 148.5 / month with annual commitment
    • Insights Hub — default: USD 343.5 monthly · USD 343.5 / month with annual commitment