Gallabox vs Zoho CRM

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Gallabox

See full pricing history

USD · US · source: gallabox.com

Plan	Pricing	Charged by	Offer type
Basic	USD 112 / month with annual commitment ₹2,999 $150 AED 549 per month, billed quarterly. ₹2,399 $112 AED 412 per month, billed annually	Flat · per month	Standalone · Fixed
Essential Highlighted	USD 248 / month with annual commitment ₹6,999 $331 AED 1,214 per month, billed quarterly. ₹5,599 $248 AED 911 per month, billed annually	Flat · per month	Standalone · Fixed
Advanced	USD 474 / month with annual commitment ₹16,999 $632 AED 2,319 per month, billed quarterly. ₹13,599 $474 AED 1,740 per month, billed annually	Flat · per month	Standalone · Fixed
Enterprise	Contact sales Let's talk. Multi-year contracts available. Talk to sales	Flat	Standalone · Contact sales

Zoho CRM

See full pricing history

INR · US · source: www.zoho.com

Plan	Pricing	Charged by	Offer type
Gratuit — Édition gratuite	Free 100 % gratuit pour toujours	Flat · pour 3 utilisateurs	Standalone · Free
Starter — Starter	INR 420 monthly · INR 420 / month with annual commitment ₹ 420 /utilisateur/mois	Seat · /utilisateur/mois	Standalone · Fixed
Standard — Standard Highlighted	INR 800 monthly · INR 800 / month with annual commitment ₹ 800 /utilisateur/mois	Seat · /utilisateur/mois	Standalone · Fixed
Professional — Professional	INR 1400 monthly · INR 1400 / month with annual commitment ₹ 1,400 /utilisateur/mois	Seat · /utilisateur/mois	Standalone · Fixed
Enterprise — Enterprise	INR 2400 monthly · INR 2400 / month with annual commitment ₹ 2,400 /utilisateur/mois	Seat · /utilisateur/mois	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Gallabox

Basic

USERS & AI CREDITS Users included: 3 (hard cap)

Included
USERS & AI CREDITS Additional users: Upgrade required

Excluded
USERS & AI CREDITS AI credits: 500/month

Included
CHANNELS INCLUDED WhatsApp business API number: 1

Included
CHANNELS INCLUDED Instagram handle: 1

Included
CHANNELS INCLUDED Website widget: 1

Included
AI AGENT Web AI agents: Included
AI AGENT AI Agent on WhatsApp: Excluded
AI AGENT AI Agent on Instagram: Excluded
AI AGENT AI voice agent (WhatsApp + Phone): Excluded
WHATSAPP COMMERCE WhatsApp Basic Forms: Included
WHATSAPP COMMERCE Catalog and Payments: Included
WHATSAPP COMMERCE WhatsApp dynamic forms: Excluded
Chatbot flow builder Active chatbot flows: 5

Included
Campaigns Drip and sequence campaigns: No

Excluded
Campaigns Broadcast contact limit per month: 10K

Limited
Campaigns CTWA ad tracking: Basic CTWA labelling

Limited
Inbox automation Custom inbox views: No

Excluded
Inbox automation Business hours configuration: Excluded
Team structure and access Teams or groups: Up to 5 teams

Limited
Team structure and access Roles and permissions: Owner only

Limited
AI AGENT Knowledge base total size: 10 MB

Limited
API and webhooks API access: Message + Contact API

Limited
API and webhooks Messaging rate limit: 100 messages/minute

Limited
Integrations Integrations: Basic: Shopify, Facebook Leads, Razorpay, Cashfree, Stripe, Shiprocket, Shipway, Zoho Books, Calendly, Shopflo and Generic webhooks

Included
Security and support Response SLA: 48 hrs

Included
CHANNEL ADD-ONS Channel add-on types: Not available

Excluded
Security and support Free onboarding support: Excluded

Essential

USERS & AI CREDITS Users included: 6

Included
USERS & AI CREDITS Additional users: ₹1,200 $18 AED 60 per extra user / month

Included
USERS & AI CREDITS AI credits: 2,000/month

Included
CHANNELS INCLUDED WhatsApp business API number: 1

Included
CHANNELS INCLUDED Instagram handle: 1

Included
CHANNELS INCLUDED Website widget: 1

Included
CHANNEL ADD-ONS Additional channels: Included
CHANNEL ADD-ONS Channel add-ons available: Up to 10

Limited
CHANNEL ADD-ONS Add-on channel types: WhatsApp, Instagram and Web widget

Included
AI AGENT Web AI agents: Included
AI AGENT AI agents on WhatsApp and Instagram: Included
Inbox automation Inbox AI copilot: Included
CHANNELS INCLUDED Human calling on WhatsApp: Included
AI AGENT AI voice agent (WhatsApp + Phone): Excluded
Team structure and access Team management: Included
Team structure and access Teams or groups: Up to 10 teams

Limited
Team structure and access Roles and permissions: Basic: member, admin, owner

Included
Campaigns Drip campaigns: 10 sequences

Included
Campaigns Broadcast contact limit per month: 500K

Limited
Campaigns CAPI + Ads attribution: CAPI + Ads attribution + analytics

Included
Inbox automation Custom views: 5 views

Included
Inbox automation Business hours configuration: Included
Chatbot flow builder Active chatbot flows: 20

Included
WHATSAPP COMMERCE WhatsApp dynamic forms: Excluded
AI AGENT Knowledge base total size: 100 MB

Limited
API and webhooks Full API; bi-directional CRM integrations: All APIs

Included
API and webhooks Messaging rate limit: 200 messages/minute

Limited
Integrations Integrations: Basic + Zoho, LeadSquared, WebEngage, CleverTap, Fyno, MoEngage, HubSpot

Included
Security and support Response SLA: 24 hrs

Included
Security and support Free onboarding support: Included

Advanced

USERS & AI CREDITS Users included: 10

Included
USERS & AI CREDITS Additional users: ₹1,500 $24 AED 80 per extra user / month

Included
USERS & AI CREDITS AI credits: 8,000/month

Included
CHANNELS INCLUDED WhatsApp business API number: 1

Included
CHANNELS INCLUDED Instagram handle: 1

Included
CHANNELS INCLUDED Website widget: 1

Included
AI AGENT AI voice on WhatsApp and Phone: Included
CHANNEL ADD-ONS Channel add-ons available: Unlimited

Included
CHANNEL ADD-ONS Add-on channel types: WhatsApp, Instagram, Web widget and Phone

Included
Revenue engines Lead pipeline management: Included
Revenue engines Appointment booking management: Included
WHATSAPP COMMERCE Dynamic forms: Included
Integrations Advanced integrations: Everything in Essential + Pipedrive, Salesforce, Conversation Widget

Included
Team structure and access Custom roles: Basic + custom roles

Included
Inbox automation Special days and holidays setup: Included
Security and support Number masking: Included
Team structure and access Teams or groups: Unlimited

Included
Chatbot flow builder Active chatbot flows: Up to 100

Limited
Campaigns Drip and sequence campaigns: Up to 100 sequences

Limited
Campaigns Broadcast contact limit per month: 1M

Limited
Inbox automation Custom inbox views: 10 views

Limited
AI AGENT Knowledge base total size: 1 GB

Limited
AI AGENT Outcome evaluations: Yes + custom rules

Included
API and webhooks API access: All APIs

Included
API and webhooks Messaging rate limit: 1,000 messages/minute

Limited
Security and support Response SLA: 24 hrs

Included
Security and support Support channels: Docs, tickets, WhatsApp, email, virtual meetings

Included
Security and support Free onboarding support: Included
Security and support AI Solutions Engineer Support: Limited

Enterprise

USERS & AI CREDITS Custom seats: Custom

Included
USERS & AI CREDITS AI credits: Custom pool

Included
CHANNELS INCLUDED Unlimited channels: Custom

Included
Security and support SSO / SAML: Included
Security and support IP whitelist: Included
Security and support Custom RBAC: Custom roles + advanced controls

Included
Security and support Number masking: Included
AI AGENT Custom AI-fine tuning + tool development: Included
Security and support Dedicated CSM: Dedicated CSM

Included
Security and support Uptime SLA: Included
Security and support Roadmap input: Included
Security and support On-prem / private cloud: Included
Security and support Data residency: Included
Security and support AI Solutions Engineer included as standard: Included
Chatbot flow builder Active chatbot flows: Unlimited

Included
Campaigns Drip and sequence campaigns: Unlimited

Included
Campaigns Broadcast contact limit per month: Unlimited

Included
Inbox automation Custom inbox views: 20 views

Included
AI AGENT Knowledge base datasource types: All types + custom

Included
Integrations Custom integrations: Everything in Advanced + Custom integrations

Included
API and webhooks Custom rate limits: Custom rate limits

Included
Security and support Support channels: All of the above + dedicated slack channel

Included
Security and support Response SLA: Custom SLA

Included
Usage charges, billed separately Template message charges: 5% Off

Included

Zoho CRM

Gratuit — Édition gratuite

Highlights Nombre d'utilisateurs: 3 utilisateurs

Included
Highlights Gestion des contacts: Included
Highlights Rappels de suivi: Included
Highlights Automatisation des workflows: Included
Highlights Modèles d'e-mails personnalisés: 10 modèles

Included
Highlights Tâches, réunions et appels: Included
Highlights Importation et exportation de données: Included
Highlights Rapports standard: Included
Highlights API: 5 000 appels API/jour

Included
Highlights Applications mobiles: Included

Starter — Starter

Highlights Prévision des ventes: Included
Highlights Module d'équipe: Included
Highlights 2 500 règles de workflow: 2 500 règles

Included
Highlights 5 extensions CRM Marketplace: 5 extensions

Included
Highlights Gestion des tickets: Included
Highlights Productivité des agents: Included
Highlights 5 canaux d'assistance client: 5 canaux

Included
Highlights E-mails illimités: illimités

Included
Highlights 1 chatbot: 25K sessions/mois

Included
Highlights Informations sur les visiteurs: 50K visiteurs/mois

Included
Highlights Projets illimités: illimités

Included

Standard — Standard

Highlights Intégration de messagerie et e-mails groupé: Included
Highlights Fonctionnalité d'appel intégrée: Included
Highlights Pipelines de vente multiples: Included
Highlights Intégration de calendrier: Included
Highlights Saisie de données via des formulaires: Included
Highlights Prévision de ventes: Included
Highlights Enrichissement des données: Included
Highlights Modules personnalisés: Included
Highlights Conformité HIPAA: Included
Highlights Intégration de Gmail et Outlook: Included
Highlights Intégration de Slack, Zoom et Teams: Included

Professional — Professional

Highlights Toutes les fonctionnalités de Standard: Included
Highlights Agents d'IA: Included
Highlights Gestion des processus: Included
Highlights Gestion des stocks: Included
Highlights Intelligence prédictive: Included
Highlights Rapports illimités: illimités

Included
Highlights Configuration-Prix-Devis (CPQ): Included
Highlights Portails personnalisés: Included
Highlights Parcours client: Included
Highlights Formulaire Web-to-Case: Included
Highlights Portails clients: Included
Highlights Intégration Google Ads: Included

Enterprise — Enterprise

Highlights Toutes les fonctionnalités de Professional: Included
Highlights Gestion multi-équipes: Included
Highlights Hiérarchie de reporting: Included
Highlights Boutons et fonctions personnalisés: Included
Highlights Types de champs étendus: Included
Highlights Collecte séquentielle des données: Included
Highlights Processus d'approbation: Included
Highlights Marketing basé sur les comptes (ABM): Included
Highlights Environnement de test pour développeurs: Included
Highlights Chiffrement au niveau des champs: Included
Highlights Capacités d'IA étendues: Included
Highlights Intégration à QuickBooks: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Gallabox

September 21, 2026
Official pricing page
- Basic: USD 112 / month with annual commitment
- Essential: USD 248 / month with annual commitment
- Advanced: USD 474 / month with annual commitment
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Basic — annual: USD 112 monthly · USD 112 / month with annual commitment
- Essential — annual: USD 248 monthly · USD 248 / month with annual commitment
- Advanced — annual: USD 474 monthly · USD 474 / month with annual commitment

Zoho CRM

August 27, 2026
Official pricing page
- Gratuit — Édition gratuite: Free
- Starter — Starter: INR 420 monthly · INR 420 / month with annual commitment
- Standard — Standard: INR 800 monthly · INR 800 / month with annual commitment
- Professional — Professional: INR 1400 monthly · INR 1400 / month with annual commitment
- Enterprise — Enterprise: INR 2400 monthly · INR 2400 / month with annual commitment