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Gallabox vs Pipeline CRM

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: gallabox.com

Plan Pricing Charged by Offer type
Basic
USD 112 / month with annual commitment

₹2,999 $150 AED 549 per month, billed quarterly. ₹2,399 $112 AED 412 per month, billed annually

Flat · per month Standalone · Fixed
Essential Highlighted
USD 248 / month with annual commitment

₹6,999 $331 AED 1,214 per month, billed quarterly. ₹5,599 $248 AED 911 per month, billed annually

Flat · per month Standalone · Fixed
Advanced
USD 474 / month with annual commitment

₹16,999 $632 AED 2,319 per month, billed quarterly. ₹13,599 $474 AED 1,740 per month, billed annually

Flat · per month Standalone · Fixed
Enterprise
Contact sales

Let's talk. Multi-year contracts available. Talk to sales

Flat Standalone · Contact sales

USD · US · source: pipelinecrm.com

Plan Pricing Charged by Offer type
Start
USD 29 monthly · USD 25 / month with annual commitment

$25 per user/month, billed annually ($29 billed monthly)

Seat · per user/month Standalone · Fixed
Develop
USD 39 monthly · USD 33 / month with annual commitment

$33 per user/month, billed annually ($39 billed monthly)

Seat · per user/month Standalone · Fixed
Grow Highlighted
USD 59 monthly · USD 49 / month with annual commitment

$49 per user/month, billed annually ($59 billed monthly)

Seat · per user/month Standalone · Fixed
Enterprise
Contact sales

Custom

Seat · per user Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Gallabox

Basic

USERS & AI CREDITS

Users included

3 (hard cap)

Included

USERS & AI CREDITS

Additional users

Upgrade required

Excluded

USERS & AI CREDITS

AI credits

500/month

Included

CHANNELS INCLUDED

WhatsApp business API number

1

Included

CHANNELS INCLUDED

Instagram handle

1

Included

CHANNELS INCLUDED

Website widget

1

Included

AI AGENT

Web AI agents

Included

AI AGENT

AI Agent on WhatsApp

Excluded

AI AGENT

AI Agent on Instagram

Excluded

AI AGENT

AI voice agent (WhatsApp + Phone)

Excluded

WHATSAPP COMMERCE

WhatsApp Basic Forms

Included

WHATSAPP COMMERCE

Catalog and Payments

Included

WHATSAPP COMMERCE

WhatsApp dynamic forms

Excluded

Chatbot flow builder

Active chatbot flows

5

Included

Campaigns

Drip and sequence campaigns

No

Excluded

Campaigns

Broadcast contact limit per month

10K

Limited

Campaigns

CTWA ad tracking

Basic CTWA labelling

Limited

Inbox automation

Custom inbox views

No

Excluded

Inbox automation

Business hours configuration

Excluded

Team structure and access

Teams or groups

Up to 5 teams

Limited

Team structure and access

Roles and permissions

Owner only

Limited

AI AGENT

Knowledge base total size

10 MB

Limited

API and webhooks

API access

Message + Contact API

Limited

API and webhooks

Messaging rate limit

100 messages/minute

Limited

Integrations

Integrations

Basic: Shopify, Facebook Leads, Razorpay, Cashfree, Stripe, Shiprocket, Shipway, Zoho Books, Calendly, Shopflo and Generic webhooks

Included

Security and support

Response SLA

48 hrs

Included

CHANNEL ADD-ONS

Channel add-on types

Not available

Excluded

Security and support

Free onboarding support

Excluded

Essential

USERS & AI CREDITS

Users included

6

Included

USERS & AI CREDITS

Additional users

₹1,200 $18 AED 60 per extra user / month

Included

USERS & AI CREDITS

AI credits

2,000/month

Included

CHANNELS INCLUDED

WhatsApp business API number

1

Included

CHANNELS INCLUDED

Instagram handle

1

Included

CHANNELS INCLUDED

Website widget

1

Included

CHANNEL ADD-ONS

Additional channels

Included

CHANNEL ADD-ONS

Channel add-ons available

Up to 10

Limited

CHANNEL ADD-ONS

Add-on channel types

WhatsApp, Instagram and Web widget

Included

AI AGENT

Web AI agents

Included

AI AGENT

AI agents on WhatsApp and Instagram

Included

Inbox automation

Inbox AI copilot

Included

CHANNELS INCLUDED

Human calling on WhatsApp

Included

AI AGENT

AI voice agent (WhatsApp + Phone)

Excluded

Team structure and access

Team management

Included

Team structure and access

Teams or groups

Up to 10 teams

Limited

Team structure and access

Roles and permissions

Basic: member, admin, owner

Included

Campaigns

Drip campaigns

10 sequences

Included

Campaigns

Broadcast contact limit per month

500K

Limited

Campaigns

CAPI + Ads attribution

CAPI + Ads attribution + analytics

Included

Inbox automation

Custom views

5 views

Included

Inbox automation

Business hours configuration

Included

Chatbot flow builder

Active chatbot flows

20

Included

WHATSAPP COMMERCE

WhatsApp dynamic forms

Excluded

AI AGENT

Knowledge base total size

100 MB

Limited

API and webhooks

Full API; bi-directional CRM integrations

All APIs

Included

API and webhooks

Messaging rate limit

200 messages/minute

Limited

Integrations

Integrations

Basic + Zoho, LeadSquared, WebEngage, CleverTap, Fyno, MoEngage, HubSpot

Included

Security and support

Response SLA

24 hrs

Included

Security and support

Free onboarding support

Included

Advanced

USERS & AI CREDITS

Users included

10

Included

USERS & AI CREDITS

Additional users

₹1,500 $24 AED 80 per extra user / month

Included

USERS & AI CREDITS

AI credits

8,000/month

Included

CHANNELS INCLUDED

WhatsApp business API number

1

Included

CHANNELS INCLUDED

Instagram handle

1

Included

CHANNELS INCLUDED

Website widget

1

Included

AI AGENT

AI voice on WhatsApp and Phone

Included

CHANNEL ADD-ONS

Channel add-ons available

Unlimited

Included

CHANNEL ADD-ONS

Add-on channel types

WhatsApp, Instagram, Web widget and Phone

Included

Revenue engines

Lead pipeline management

Included

Revenue engines

Appointment booking management

Included

WHATSAPP COMMERCE

Dynamic forms

Included

Integrations

Advanced integrations

Everything in Essential + Pipedrive, Salesforce, Conversation Widget

Included

Team structure and access

Custom roles

Basic + custom roles

Included

Inbox automation

Special days and holidays setup

Included

Security and support

Number masking

Included

Team structure and access

Teams or groups

Unlimited

Included

Chatbot flow builder

Active chatbot flows

Up to 100

Limited

Campaigns

Drip and sequence campaigns

Up to 100 sequences

Limited

Campaigns

Broadcast contact limit per month

1M

Limited

Inbox automation

Custom inbox views

10 views

Limited

AI AGENT

Knowledge base total size

1 GB

Limited

AI AGENT

Outcome evaluations

Yes + custom rules

Included

API and webhooks

API access

All APIs

Included

API and webhooks

Messaging rate limit

1,000 messages/minute

Limited

Security and support

Response SLA

24 hrs

Included

Security and support

Support channels

Docs, tickets, WhatsApp, email, virtual meetings

Included

Security and support

Free onboarding support

Included

Security and support

AI Solutions Engineer Support

Limited

Enterprise

USERS & AI CREDITS

Custom seats

Custom

Included

USERS & AI CREDITS

AI credits

Custom pool

Included

CHANNELS INCLUDED

Unlimited channels

Custom

Included

Security and support

SSO / SAML

Included

Security and support

IP whitelist

Included

Security and support

Custom RBAC

Custom roles + advanced controls

Included

Security and support

Number masking

Included

AI AGENT

Custom AI-fine tuning + tool development

Included

Security and support

Dedicated CSM

Dedicated CSM

Included

Security and support

Uptime SLA

Included

Security and support

Roadmap input

Included

Security and support

On-prem / private cloud

Included

Security and support

Data residency

Included

Security and support

AI Solutions Engineer included as standard

Included

Chatbot flow builder

Active chatbot flows

Unlimited

Included

Campaigns

Drip and sequence campaigns

Unlimited

Included

Campaigns

Broadcast contact limit per month

Unlimited

Included

Inbox automation

Custom inbox views

20 views

Included

AI AGENT

Knowledge base datasource types

All types + custom

Included

Integrations

Custom integrations

Everything in Advanced + Custom integrations

Included

API and webhooks

Custom rate limits

Custom rate limits

Included

Security and support

Support channels

All of the above + dedicated slack channel

Included

Security and support

Response SLA

Custom SLA

Included

Usage charges, billed separately

Template message charges

5% Off

Included

Pipeline CRM

Start

Record Management

Sales Pipeline

1

Limited

Record Management

People

Included

Record Management

Deals per account (Active deals)

250

Limited

Record Management

Companies/Customers

Included

Record Management

Unlimited file storage

Included

Record Management

Exports per user per month

5

Limited

Record Management

Custom Fields

25

Limited

Record Management

Conditional Formatting

Excluded

Record Management

Advanced De-duplication

Excluded

Contract Management

eSign

Excluded

Sales Automation

Map Views

5 routes per user/month

Limited

Sales Automation

Automation

1

Limited

Marketing Automation

Email Trackings Per User

250

Limited

Marketing Automation

AI Email Assistant writing prompts

25

Limited

Marketing Automation

Email Templates

Excluded

Marketing Automation

Bulk Emails

Excluded

Marketing Automation

Email Drip Campaigns

Excluded

Goals and Reporting

Performance Pulse

Excluded

Goals and Reporting

Hindsight

Excluded

Goals and Reporting

Deal Intelligence Fields

Excluded

Data Sharing

Advanced Visibility

Excluded

Data Sharing

Free Read-only Users

0

Limited

Data Sharing

SuperShare with External Partners

Excluded

Data Sharing

Team

1

Limited

Project Management

Projects (linked to deals, companies, and contacts)

Excluded

Project Management

Project milestones and tasks

Excluded

Project Management

List, Kanban, and Gantt/Timeline views

Excluded

Project Management

Project templates

Excluded

Project Management

Client guest access

Excluded

Develop

Record Management

Sales Pipeline

2

Limited

Record Management

People

Included

Record Management

Deals per account (Active deals)

2,500

Limited

Record Management

Companies/Customers

Included

Record Management

Unlimited file storage

Included

Record Management

Exports per user per month

Unlimited

Included

Record Management

Custom Fields

35

Limited

Record Management

Conditional Formatting

Excluded

Record Management

Advanced De-duplication

Excluded

Contract Management

eSign

Excluded

Sales Automation

Map Views

15 routes per user/month

Limited

Sales Automation

Automation

10

Limited

Marketing Automation

Email Trackings Per User

Unlimited

Included

Marketing Automation

AI Email Assistant writing prompts

50

Limited

Marketing Automation

Email Templates

Excluded

Marketing Automation

Bulk Emails

Excluded

Marketing Automation

Email Drip Campaigns

Excluded

Goals and Reporting

Performance Pulse

Excluded

Goals and Reporting

Hindsight

Excluded

Goals and Reporting

Deal Intelligence Fields

Excluded

Data Sharing

Advanced Visibility

Excluded

Data Sharing

Free Read-only Users

2

Limited

Data Sharing

SuperShare with External Partners

Included

Data Sharing

Team

2

Limited

Project Management

Projects (linked to deals, companies, and contacts)

Excluded

Project Management

Project milestones and tasks

Excluded

Project Management

List, Kanban, and Gantt/Timeline views

Excluded

Project Management

Project templates

Excluded

Project Management

Client guest access

Excluded

Grow

Record Management

Sales Pipeline

5

Limited

Record Management

People

Included

Record Management

Deals per account (Active deals)

Unlimited

Included

Record Management

Companies/Customers

Included

Record Management

Unlimited file storage

Included

Record Management

Exports per user per month

Unlimited

Included

Record Management

Custom Fields

Unlimited

Included

Record Management

Conditional Formatting

Included

Record Management

Advanced De-duplication

Included

Contract Management

eSign

Included

Sales Automation

Map Views

45 routes per user/month

Limited

Sales Automation

Automation

20

Limited

Marketing Automation

Email Trackings Per User

Unlimited

Included

Marketing Automation

AI Email Assistant writing prompts

100

Limited

Marketing Automation

Email Templates

Included

Marketing Automation

Bulk Emails

Included

Marketing Automation

Email Drip Campaigns

Included

Goals and Reporting

Performance Pulse

Included

Goals and Reporting

Hindsight

Included

Goals and Reporting

Deal Intelligence Fields

Included

Data Sharing

Advanced Visibility

Included

Data Sharing

Free Read-only Users

2

Limited

Data Sharing

SuperShare with External Partners

Included

Data Sharing

Team

Unlimited

Included

Project Management

Projects (linked to deals, companies, and contacts)

Included

Project Management

Project milestones and tasks

Included

Project Management

List, Kanban, and Gantt/Timeline views

Included

Project Management

Project templates

Included

Project Management

Client guest access

Included

Enterprise

Record Management

Sales Pipeline

20

Limited

Record Management

People

Included

Record Management

Deals per account (Active deals)

Unlimited

Included

Record Management

Companies/Customers

Included

Record Management

Unlimited file storage

Included

Record Management

Exports per user per month

Unlimited

Included

Record Management

Custom Fields

Unlimited

Included

Record Management

Conditional Formatting

Included

Record Management

Advanced De-duplication

Included

Contract Management

eSign

Included

Sales Automation

Map Views

100 routes per user/month

Limited

Sales Automation

Automation

100

Limited

Marketing Automation

Email Trackings Per User

Unlimited

Included

Marketing Automation

AI Email Assistant writing prompts

250

Limited

Marketing Automation

Email Templates

Included

Marketing Automation

Bulk Emails

Included

Marketing Automation

Email Drip Campaigns

Included

Goals and Reporting

Performance Pulse

Included

Goals and Reporting

Hindsight

Included

Goals and Reporting

Deal Intelligence Fields

Included

Data Sharing

Advanced Visibility

Included

Data Sharing

Free Read-only Users

5

Limited

Data Sharing

SuperShare with External Partners

Included

Data Sharing

Team

Unlimited

Included

Project Management

Projects (linked to deals, companies, and contacts)

Included

Project Management

Project milestones and tasks

Included

Project Management

List, Kanban, and Gantt/Timeline views

Included

Project Management

Project templates

Included

Project Management

Client guest access

Included

Highlights

Flexible terms

Included

Highlights

Success support manager

Included

Highlights

Enterprise-grade security

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Gallabox

    • Basic: USD 112 / month with annual commitment
    • Essential: USD 248 / month with annual commitment
    • Advanced: USD 474 / month with annual commitment
    • Enterprise: Contact sales
    • Basic — annual: USD 112 monthly · USD 112 / month with annual commitment
    • Essential — annual: USD 248 monthly · USD 248 / month with annual commitment
    • Advanced — annual: USD 474 monthly · USD 474 / month with annual commitment

Pipeline CRM

    • Start: USD 29 monthly · USD 25 / month with annual commitment
    • Develop: USD 39 monthly · USD 33 / month with annual commitment
    • Grow: USD 59 monthly · USD 49 / month with annual commitment
    • Enterprise: Contact sales
    • Start: USD 29 monthly · USD 25 / month with annual commitment
    • Develop: USD 39 monthly · USD 33 / month with annual commitment
    • Grow: USD 59 monthly · USD 49 / month with annual commitment
    • Enterprise: Contact sales