Front vs HelpDesk.com

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Front

See full pricing history

USD · US · source: front.com

Plan	Pricing	Charged by	Offer type
Starter — up to 10 seats	USD 25 monthly · USD 25 / month with annual commitment $25 /seat/mo, up to 10 seats	Seat · per seat / month	Standalone · Fixed
Professional — up to 50 seats	USD 65 monthly · USD 65 / month with annual commitment $65 /seat/mo, up to 50 seats	Seat · per seat / month	Standalone · Fixed
Enterprise — most popular Highlighted	USD 105 monthly · USD 105 / month with annual commitment $105 /seat/mo	Seat · per seat / month	Standalone · Fixed

HelpDesk.com

See full pricing history

USD · US · source: www.helpdesk.com

Plan	Pricing	Charged by	Offer type
Essential	USD 19 monthly $19 per user / mo	Seat · per user / mo	Standalone · Fixed
Growth	USD 79 monthly $79 per user / mo	Seat · per user / mo	Standalone · Fixed
Enterprise	Contact sales Contact Sales	Other	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Front

Starter — up to 10 seats

Highlights Communication channels: Email, Front Chat, or SMS

Included
Highlights Shared inbox: Included
Highlights Ticketing system: Included
Highlights AI Topics: Included
Highlights Automation rules: Included
Highlights Basic analytics: Included
Highlights No-code public knowledge base: Included
Highlights AI add-ons available: Excluded

Professional — up to 50 seats

Highlights Communication channels: Included
Highlights Shared inbox: Included
Highlights Ticketing system: Included
Highlights Macros and automation rules: Included
Highlights Advanced analytics: Included
Highlights Multiple workspaces: Up to 5

Included
Highlights SSO and SCIM: Included
Highlights AI add-ons available: Excluded

Enterprise — most popular

Highlights Communication channels: Included
Highlights Shared inbox: Included
Highlights Ticketing system: Included
Highlights Smart rules: Included
Highlights Multi-language knowledge base: Included
Highlights Custom roles and permissions: Included
Highlights AI Copilot, QA, and CSAT included: Included

HelpDesk.com

Essential

Highlights Essential: Included
Highlights Essential plan includes:: Included
Highlights Ticketing: Included
Highlights Channels and selling: Included

Growth

Highlights Growth: Included
Highlights Everything in Essential, plus:: Included
Highlights Ticketing: Included
Highlights Team and scale: Included

Enterprise

Highlights Enterprise: Included
Highlights Everything in Growth, plus:: Included
Highlights Adapts to how you work: Included
Highlights A dedicated team for your account: Included
Highlights No procurement surprises: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Front

August 27, 2026 Source
- Starter — up to 10 seats: USD 25 monthly · USD 25 / month with annual commitment
- Professional — up to 50 seats: USD 65 monthly · USD 65 / month with annual commitment
- Enterprise — most popular: USD 105 monthly · USD 105 / month with annual commitment

HelpDesk.com

August 27, 2026 Source
- Essential: USD 19 monthly
- Growth: USD 79 monthly
- Enterprise: Contact sales