Featurebase vs SupportBee

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Featurebase

See full pricing history

USD · US · source: www.featurebase.app

Plan	Pricing	Charged by	Offer type
Free — Free	Free Free Forever For individuals to get started	Seat · per seat/month	Standalone · Free

SupportBee

See full pricing history

USD · US · source: supportbee.com

Plan	Pricing	Charged by	Offer type
Startup Highlighted	USD 20 monthly · USD 17 / month with annual commitment $20/seat/month or $17/seat/month billed $204 annually	Seat · per user per month	Standalone · Fixed
Enterprise	USD 25 monthly · USD 21 / month with annual commitment $25/seat/month or $21/seat/month billed $252 annually	Seat · per user per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Featurebase

Free — Free

Highlights Seats: 1 seat

Included
Highlights Live chat: Included
Highlights Unlimited conversations: Included
Highlights Unified inbox & ticketing: Included
Highlights Mobile app: Included
Highlights Assign & snooze conversations: Included
Highlights Internal notes: Included

SupportBee

Startup

Plan card Shared inbox: Included
Plan card Knowledge base: Included
Plan card Unlimited tickets: Included
Plan card API access: Included

Enterprise

Plan card Enterprise integrations: Included
Plan card Business hours: Included
Plan card Customer portal: Included
Plan card Audit history: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Featurebase

August 27, 2026 Source
- Free — Free: Free

SupportBee

August 27, 2026 Source
- Startup: USD 20 monthly · USD 17 / month with annual commitment
- Enterprise: USD 25 monthly · USD 21 / month with annual commitment