Featurebase vs HelpSpace

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Featurebase

See full pricing history

USD · US · source: www.featurebase.app

Plan	Pricing	Charged by	Offer type
Free — Free	Free Free Forever For individuals to get started	Seat · per seat/month	Standalone · Free

HelpSpace

See full pricing history

USD · US · source: helpspace.com

Plan	Pricing	Charged by	Offer type
Starter	USD 12 / month with annual commitment $12/user/month on annual pricing	Unit · per user per month on annual billing	Standalone · Fixed
Team Highlighted	USD 20 / month with annual commitment $20/user/month on annual pricing	Unit · per user per month on annual billing	Standalone · Fixed
Business	USD 40 / month with annual commitment $40/user/month on annual pricing	Unit · per user per month on annual billing	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Featurebase

Free — Free

Highlights Seats: 1 seat

Included
Highlights Live chat: Included
Highlights Unlimited conversations: Included
Highlights Unified inbox & ticketing: Included
Highlights Mobile app: Included
Highlights Assign & snooze conversations: Included
Highlights Internal notes: Included

HelpSpace

Starter

Plan card Users: 2–5

Included
Plan card Email channels: 2

Included
Plan card Docs sites: 1

Included

Team

Plan card Users: 2–15

Included
Plan card Email channels: 4

Included
Plan card Docs sites: 3

Included

Business

Plan card Unlimited users: Included
Plan card Email channels: 10

Included
Plan card Single sign-on and AI features: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Featurebase

August 27, 2026 Source
- Free — Free: Free

HelpSpace

August 27, 2026 Source
- Starter: USD 12 / month with annual commitment
- Team: USD 20 / month with annual commitment
- Business: USD 40 / month with annual commitment