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eDesk vs Keeping

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.edesk.com

Plan Pricing Charged by Offer type
Essential
USD 39 monthly

$ 39 per user/month

Seat · per user/month Standalone · Fixed
Growth
USD 89 monthly

$ 89 per user/month

Seat · per user/month Standalone · Fixed
Professional
USD 119 monthly

$ 119 per user/month

Seat · per user/month Standalone · Fixed
Enterprise
Contact sales

Custom Tailored pricing

Flat Standalone · Contact sales

USD · US · source: www.keeping.com

Plan Pricing Charged by Offer type
Essentials
USD 19 monthly · USD 14 / month with annual commitment

$19/user/month or $14/user/month annually

Seat · per user or agent Standalone · Fixed
Advanced
USD 29 monthly · USD 24 / month with annual commitment

$29/user/month or $24/user/month annually

Seat · per user or agent Standalone · Fixed
HIPAA
USD 59 monthly · USD 49 / month with annual commitment

$59/user/month or $49/user/month annually

Seat · per user or agent Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

eDesk

Essential

Highlights

Online stores

1

Included

Highlights

Centralized support workspace

Included

Highlights

Live chat

Included

Growth

Highlights

Online stores

5

Included

Highlights

Performance reporting

Included

Highlights

CSAT surveys

Included

Professional

Highlights

Online stores

10

Included

Highlights

Assisted onboarding

Included

Highlights

Read-only users

2

Included

Enterprise

Highlights

Channels

Unlimited

Included

Highlights

Dedicated account manager

Included

Highlights

Multi-brand workflows

Included

Keeping

Essentials

Plan card

2 shared mailboxes

Included

Plan card

Autoresponder

Included

Plan card

Email support

Included

Advanced

Plan card

Unlimited shared mailboxes

Included

Plan card

Automations

Included

Plan card

Integrations

Included

Plan card

Custom fields

Included

HIPAA

Plan card

SLA uptime guarantee

Included

Plan card

Dedicated account manager

Included

Plan card

HIPAA compliance

Included

Plan card

Executed BAA

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

eDesk

  1. Source
    • Essential: USD 39 monthly
    • Growth: USD 89 monthly
    • Professional: USD 119 monthly
    • Enterprise: Contact sales

Keeping

  1. Source
    • Essentials: USD 19 monthly · USD 14 / month with annual commitment
    • Advanced: USD 29 monthly · USD 24 / month with annual commitment
    • HIPAA: USD 59 monthly · USD 49 / month with annual commitment