Drag vs SupportBee

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Drag

See full pricing history

USD · US · source: www.dragapp.com

Plan	Pricing	Charged by	Offer type
Starter	USD 16 monthly · USD 12 / month with annual commitment $12 /user/mo billed yearly · $16 billed monthly	Seat · per user/month	Standalone · Fixed
Plus	USD 22 monthly · USD 18 / month with annual commitment $18 /user/mo billed yearly · $22 billed monthly	Seat · per user/month	Standalone · Fixed
Pro	USD 30 monthly · USD 24 / month with annual commitment $24 /user/mo billed yearly · $30 billed monthly	Seat · per user/month	Standalone · Fixed

SupportBee

See full pricing history

USD · US · source: supportbee.com

Plan	Pricing	Charged by	Offer type
Startup Highlighted	USD 20 monthly · USD 17 / month with annual commitment $20/seat/month or $17/seat/month billed $204 annually	Seat · per user per month	Standalone · Fixed
Enterprise	USD 25 monthly · USD 21 / month with annual commitment $25/seat/month or $21/seat/month billed $252 annually	Seat · per user per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Drag

Starter

Highlights Shared inboxes in Gmail: Included
Highlights Automation rules: 10

Included
Highlights Reporting window: 3 months

Included

Plus

Highlights AI assistants: Included
Highlights Automation rules: Unlimited

Included
Highlights Reporting window: 6 months

Included

Pro

Highlights WhatsApp channel: Included
Highlights Agent API and MCP access: Included
Highlights SLA rules: Included

SupportBee

Startup

Plan card Shared inbox: Included
Plan card Knowledge base: Included
Plan card Unlimited tickets: Included
Plan card API access: Included

Enterprise

Plan card Enterprise integrations: Included
Plan card Business hours: Included
Plan card Customer portal: Included
Plan card Audit history: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Drag

August 27, 2026 Source
- Starter: USD 16 monthly · USD 12 / month with annual commitment
- Plus: USD 22 monthly · USD 18 / month with annual commitment
- Pro: USD 30 monthly · USD 24 / month with annual commitment

SupportBee

August 27, 2026 Source
- Startup: USD 20 monthly · USD 17 / month with annual commitment
- Enterprise: USD 25 monthly · USD 21 / month with annual commitment