Demodesk
Capture
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Recording & transcription
GDPR compliant recording & transcription on every channel
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Included
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Recording & transcription
AI Assistant (summaries, follow-ups)
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Included
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AI agents
Ask AI on a single conversation
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Included
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Recording & transcription
Meeting tags & smart categorization
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Included
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Integrations & data
MCP server, agent connect
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Included
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Recording & transcription
Access rights, retention controls, free viewer seats
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Included
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Recording & transcription
Watch recordings and transcripts (free viewer seats)
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Included
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Recording & transcription
EU-hosted transcription in 98 languages
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Included
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Recording & transcription
Configurable retention & access rights
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Included
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Integrations & data
MCP integration in all your apps
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Included
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Integrations & data
Native integrations (Slack, Teams, Zoom, calendars)
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Excluded
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Integrations & data
CRM sync (Salesforce, HubSpot, Pipedrive)
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Excluded
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AI agents
AI Coach with custom scorecards
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Excluded
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AI agents
AI CRM Concierge (99% accuracy, approve before push)
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Excluded
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AI agents
AI Deal Insights & Risk Alerts
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Excluded
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AI agents
AI Analyst that answers any question across all your sales data
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Excluded
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AI agents
Reports & Team Analytics Dashboard
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Excluded
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Security & compliance
Single sign-on (SSO)
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Basic
Limited -
Rollout & support
Team size
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Up to 30 licenses
Included -
Rollout & support
Knowledge base and email support
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Included
Coaching & AI
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Highlights
Everything in Capture
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Included
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AI agents
AI Coach with custom scorecards
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Included
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AI agents
AI CRM Concierge (99% accuracy, approve before push)
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Included
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AI agents
AI Deal Insights & Risk Alerts
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Included
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AI agents
AI Analyst that answers any question across all your sales data
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Included
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AI agents
Reports & Team Analytics Dashboard
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Included
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Integrations & data
All integrations and admin controls
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Included
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Integrations & data
Native integrations (Slack, Teams, Zoom, calendars)
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Included
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Integrations & data
CRM sync (Salesforce, HubSpot, Pipedrive)
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Included
-
Security & compliance
Single sign-on (SSO)
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Basic
Limited -
Rollout & support
Team size
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Up to 30 licenses
Included -
Rollout & support
Knowledge base and email support
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Included
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Security & compliance
SSO (Okta, Azure AD, Google)
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Excluded
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Rollout & support
Custom onboarding and rollout
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Excluded
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Rollout & support
Dedicated account manager & Priority support
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Excluded
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Security & compliance
Custom DPA & Works Council documentation
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Excluded
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Rollout & support
Multi-entity rollouts and advanced admin controls
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Excluded
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Integrations & data
Higher API limits and REST & SQL API
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Excluded
Enterprise
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Highlights
Everything in Coaching & AI
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Included
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Security & compliance
SSO (Okta, Azure AD, Google)
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Included
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Rollout & support
Custom onboarding and rollout
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Included
-
Rollout & support
Dedicated account manager & Priority support
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Included
-
Security & compliance
Custom DPA & Works Council documentation
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Included
-
Rollout & support
Multi-entity rollouts and advanced admin controls
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Included
-
Integrations & data
Higher API limits and REST & SQL API
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Included
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Security & compliance
SOC 2, custom DPA & works council package
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Included
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Rollout & support
Dedicated CSM and onboarding session
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Included
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Rollout & support
Team size
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30+ licenses
Included