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Otter.ai pricing

Otter.ai is an AI-powered meeting assistant that transcribes meetings in real-time, generates searchable transcripts, summaries, action items, and insights. It integrates with popular collaboration and CRM tools to automate note-taking, follow-ups, and knowledge sharing across teams. It supports multiple industries including sales, education, media, and recruiting, offering features like live transcription, speaker identification, AI chat, and automated workflows to enhance productivity and collaboration.

Region
US
Source currency
USD
Audiences
Enterprise, Individual, Mid-market, and Small business

Plans and public prices

Canonical pricing source
Plan Pricing Charged by Offer type
Basic
Free

Free

 Flat Standalone · Free
Pro
USD 16.99 monthly · USD 8.33 / month with annual commitment

$16.99 /user/month; $8.33 /user/month save 51%

 Seat · /user/month Standalone · Fixed
Business Highlighted
USD 30 monthly · USD 19.99 / month with annual commitment

$30 $24 /user/month 20% off for 3 months +; $19.99 /user/month save 33%

 Seat · /user/month Standalone · Fixed
Enterprise
Contact sales

Schedule a demo

 Seat Standalone · Contact sales

What each plan includes

Feature names follow Otter.ai’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Basic

Highlights

Zoom, MS Teams, and Google Meet
Included
AI Chat within and across meetings
Included
AI meeting workflows
Included
Audio/video file imports

3 lifetime

Limited
Live transcription
Included
Speaker identification
Included
Audio recording playback
Included
Multi-language support
Included
iOS and Android apps
Included
Monthly transcription minutes

300

Limited
Otter MCP server
Included

Workspace Size

Max workspace members

5

Limited

Meeting Templates

AI Meeting Templates

Standard

Included
Custom AI Meeting Templates

5 meetings per user

Limited

Automatic Transcription

Max number of concurrent meetings

1

Limited
Meeting & recording transcription monthly limit

300 minutes per user — no rollover; shared pool across all transcription types

Limited
Imported file transcription monthly limit

300 minutes per user — no rollover

Limited
Max transcription time per conversation

30 minutes

Limited
Conversation history

25 most recent

Limited
Custom vocabulary

5 terms

Limited

Recording & Playback

Playback speeds

1x

Limited

Collaboration

Exportable audio, text, and captions

mp3, txt

Limited
Max monthly queries for Otter AI Chat

20 per user (3 per conversation)

Limited
Synced notes to Salesforce or HubSpot
Excluded

Product Support

Email support

Standard

Included

Pro

Highlights

In-app recording minutes

1200

Limited
Advanced AI workflows
Included
Audio/video file imports

10 monthly

Limited
Everything in Basic
Included
Max time per meeting

Up to 90 mins /meeting

Limited
Advanced meeting templates
Included
Unlimited storage
Included
Team vocabulary & taggable speakers
Included
Advanced search, export & playback
Included
Salesforce, HubSpot, Zapier integrations

Salesforce and HubSpot integrations subject to user limits

Limited

Workspace Size

Max workspace members

5 billed users

Limited

Meeting Templates

AI Meeting Templates

Advanced

Included
Custom AI Meeting Templates

15 meetings per user

Limited

Automatic Transcription

Max number of concurrent meetings

2

Limited
Meeting & recording transcription monthly limit

1,200 minutes per user — no rollover; shared pool across all transcription types

Limited
Imported file transcription monthly limit

1,200 minutes per user — no rollover

Limited
Max transcription time per conversation

90 minutes

Limited
Conversation history

Unlimited

Included
Custom vocabulary

Team: 100 names + 100 other terms; User: 100 names + 100 other terms

Limited

Recording & Playback

Playback speeds

0.5x, 0.75x, 1x, 1.25x, 1.5x, 1.75x, 2x, 3x, skip silence

Included

Collaboration

Exportable audio, text, and captions

mp3, txt, pdf, docx, srt

Included
Max monthly queries for Otter AI Chat

50 per user

Limited
Synced notes to Salesforce or HubSpot

1 user

Limited

Product Support

Email support

Standard

Included

Business

Highlights

Unlimited meetings + in-app recordings
Included
Custom AI workflows
Included
Audio/video file imports

Unlimited

Included
Everything in Pro
Included
Max time per meeting

Up to 4 hours /meeting

Limited
Enhanced admin features

activity logs, usage analytics, and more

Included
Join concurrent meetings

3

Limited
Prioritized support
Included

Workspace Size

Max workspace members

25 billed users

Limited

Meeting Templates

AI Meeting Templates

Advanced

Included
Custom AI Meeting Templates

30 meetings per user

Limited

Automatic Transcription

Max number of concurrent meetings

3

Limited
Meeting & recording transcription monthly limit

Unlimited — no rollover; shared pool across all transcription types

Included
Imported file transcription monthly limit

6,000 minutes per user — no rollover

Limited
Max transcription time per conversation

4 hours

Limited
Custom vocabulary

Team: 800 names + 800 other terms; User: 200 names + 200 other terms

Limited

Collaboration

Exportable audio, text, and captions

mp3, txt, pdf, docx, srt; bulk export

Included
Max monthly queries for Otter AI Chat

200 per user

Limited
Synced notes to Salesforce or HubSpot

5 users

Limited

Administration & Security

2-factor authentication

Authenticator app, SMS (US/Canada only)

Included

Product Support

Email support

Prioritized

Included

Enterprise

Highlights

Unlimited custom AI workflows
Included
Otter Sales Notetaker
Included
Custom integrations (CRM, dialers)
Included
Everything in Business
Included
SSO, SCIM, Domain Capture

SSO and SCIM minimum 100-user license required

Included
Enterprise-grade security & controls
Included
HIPAA compliance

add-on

Limited
Otter API & Webhooks
Included
Video replay for Zoom and Google Meet
Included
AI Chat with Gmail, Google Drive, Notion, Jira
Included
Customer Success Program
Included

Workspace Size

Max workspace members

Unlimited

Included

Meeting Templates

AI Meeting Templates

Advanced

Included
Custom AI Meeting Templates

Unlimited

Included

Automatic Transcription

Max number of concurrent meetings

3

Limited
Meeting & recording transcription monthly limit

Unlimited

Included
Imported file transcription monthly limit

6,000 minutes per user — no rollover

Limited
Max transcription time per conversation

4 hours

Limited

Collaboration

Synced notes to Salesforce or HubSpot

Unlimited

Included

Product Support

Email support

Prioritized

Included

How pricing changed

Each date shows when a public price was observed, not when it took effect. Archived captures may reflect the region or currency served at the time, so a currency change is not necessarily a price increase.

Observed Plans and prices Source wording Source
  • Basic: Free
  • Pro: USD 16.99 monthly · USD 8.33 / month with annual commitment
  • Business: USD 30 monthly · USD 19.99 / month with annual commitment
  • Enterprise: Contact sales
  • Free
  • $16.99 /user/month; $8.33 /user/month save 51%
  • $30 $24 /user/month 20% off for 3 months +; $19.99 /user/month save 33%
  • Schedule a demo
Official pricing page
  • Basic — Free: Free
  • Pro — Monthly: USD 16.99 monthly · USD 8.49 / month with annual commitment
  • Business — Monthly: USD 30 monthly · USD 24 / month with annual commitment
  • Free forever
  • $16.99 /user/month or $8.49* /user/month save 50%
  • $30 /user/month or $24 /user/month 20% off for 3 months
Official pricing page

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