DelightChat vs Spiceworks Cloud Help Desk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

DelightChat

See full pricing history

USD · US · source: www.delightchat.io

Plan	Pricing	Charged by	Offer type
Startup	USD 29 monthly $29/month plus WhatsApp charges	Flat · per month	Standalone · Fixed
Scale Highlighted	USD 99 monthly $99/month plus WhatsApp charges	Flat · per month	Standalone · Fixed
Growth	USD 299 monthly $299/month plus WhatsApp charges	Flat · per month	Standalone · Fixed

Spiceworks Cloud Help Desk

See full pricing history

USD · US · source: www.spiceworks.com

Plan	Pricing	Charged by	Offer type
Core	Free Free	Flat · per month	Standalone · Free
Premium Highlighted	USD 6 monthly · USD 5 / month with annual commitment $6/seat/month or $5/seat/month billed annually	Unit · per active employee per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

DelightChat

Startup

Plan card Support tickets: 500/month

Included
Plan card Team members: 5 included

Included
Plan card Support channels: 3 included

Included

Scale

Plan card Support tickets: 2,000/month

Included
Plan card Team members: 20 included

Included
Plan card Support channels: 10 included

Included

Growth

Plan card Support tickets: 6,000/month

Included
Plan card Team members: 50 included

Included
Plan card Support channels: 25 included

Included

Spiceworks Cloud Help Desk

Core

Plan card Admin and technician seats: 1–5

Included
Plan card Ticket and incident tracking: Included
Plan card Community support: Included

Premium

Plan card Unlimited seats: Included
Plan card Tasklists and bulk actions: Included
Plan card Customizable reporting and ad-free experience: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

DelightChat

August 27, 2026 Source
- Startup: USD 29 monthly
- Scale: USD 99 monthly
- Growth: USD 299 monthly

Spiceworks Cloud Help Desk

August 27, 2026 Source
- Core: Free
- Premium: USD 6 monthly · USD 5 / month with annual commitment