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Customer.io vs Loops

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Customer.io

See full pricing history

USD · US · source: customer.io

Plan Pricing Charged by Offer type
Essentials
USD 100 monthly

Starts at $100/month billed monthly

 Flat · per month Standalone · Starting at
Premium Highlighted
USD 1000 / month with annual commitment

Starts at $1,000/month billed yearly

 Flat · per month Standalone · Starting at

Loops

See full pricing history

USD · US · source: loops.so

Plan Pricing Charged by Offer type
Early Stage
Free

Free Per month

 Flat · Per month Standalone · Free
Contact-Based
Contact sales

Paid plans are based on the number of subscribed contacts.

 Unit · subscribed contacts Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Customer.io

Essentials

Plan card

Profiles

5,000

Included

Plan card

Emails

1 million/month

Included

Plan card

Visual workflow builder

Included

Premium

Plan card

Unlimited workspaces

Included

Plan card

Advanced governance

Included

Plan card

Dedicated implementation support

Included

Loops

Early Stage

Highlights

Sends

Up to 4,000 sends in any rolling 30 days

Limited

Highlights

Sending rate

Up to 10 emails per second

Limited

Highlights

Features

All features included

Included

Highlights

Branding

Includes a small "Powered by Loops" footer

Included

Highlights

Contacts

Unlimited contacts

Included

Contact-Based

Highlights

Sends

Unlimited sends

Included

Highlights

Sending rate

Up to 1,000 emails per second

Limited

Highlights

Branding

No Loops branding

Included

Highlights

Team seats

No charge for team seats

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Customer.io

  1. Official pricing page
    • Essentials: USD 100 monthly
    • Premium: USD 1000 / month with annual commitment